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nick003

GV-800 v8.3 and Windows 7

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I'm trying to remotely access my GV-800 v8.3 which is installed on a Windows 7 Ultimate box.

 

Locally, everything works fine. When I try to access remotely, I can log in but I am unable to see the cameras. The links are there but when I click on them, I get a black box where video should be.

 

Has anyone else successfully installed this product on a Windows 7 box? have you encountered this problem? If so, have you been able to solve it?

 

I know the hardware works as it was remotely accessable when it was installed on an XP system.

 

Thanks in advance

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If locally works and remotelly not, it has to be because of the ports are being blocked.

 

Try with DMZ or be sure that you are freeing all the ports you need

 

tcp

 

80

4550

5550

6550

8866

5552

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