Kguard SHA108.v2 - Can you help?

[pelo 0]

Hi Everyone

 

I am new to the forum and hope that someone could help me.

 

I have purchase a Kguard SHA108.v2 CCTV system. To date I have managed to set up so I can view online at home with my laptop and i-phone. Whilst out the other day I tried the i-phone and with great joy I could see the cameras. So my question is which I am really stuck on how does one connect to Kguards log in page on my laptop whilst out as I have set up my username and password which does work because the details are in the i-phone.

 

When using IE 7 on my laptop do you type in your domain name because when I do this it says cannot display the web page or is there something else you have to type in?

 

Hoping someone can advise me as I feel so close to finishing.

 

Pelo

[tomcctv 190]

Hi pelo

 

 

when entering your external into I.E you should use the following .... alot of new users try www. which does not work.

 

try http://your external ip :port number

 

if you dont know your external google myip from a PC on your home network.

[pelo 0]

Thank you for your reply, just cannot figure out whats going on. I have typed in as you suggested http without the www but unfortunately no matter what I type in I/E cannot display the webpage.

 

Could you tell me if I type in the correct http and ip address am I then directed to a webpage where I can log in via kguard to my cctv system?

 

I have tried to view the cameras over both LAN and WAN but with no joy.

 

As previously mentioned with the software installed on the computer and iphone I can view the cctv both WAN and LAN.

 

Hope I have explained myself ok

 

Hoping you can help

 

Pelo

[tygrys 0]

Try going into your dvr and under internet or network see what the ip is and what the port is for http access.

then use those to access it. I am not sure of your dvr's software, but you might need to enable ActiveX in your IE.

 

Open Internet Explorer.

Select the Tools menu and then select Internet Options.

Click on the Security tab at the top of the Internet Options screen.

Click on the Custom Level button as seen below.

 

This will open the Security Settings - Internet Zone screen. Scroll down the Settings list until you reach the settings that enable active X controls. The following two settings need to be set to "Prompt" or "Enable". NOTE: I recommends setting these values to prompt as seen below. This is much more secure than automatically downloading Active X controls from any website that you happen to browse to.

 

Download unsigned ActiveX Controls

 

Initialize and script ActiveX controls not market as safe for scripting

 

When you are done. Press OK.

Then OK again to save those settings. Windows may ask you to also confirm that you want to change these settings. Confirm.

[pelo 0]

back again hope you can help me after a long period of trying too view my cameras over LAN/WAN connection I finally succeeded but unfortunately today no such luck.

 

I entered my original external IP address but did not work, I looked at my account with KGUARD and realised that the IP had changed. Therefore I typed in the new IP address but unfortunately this does not work either.

 

I have tried on two computers to log in page which I could before

I have been on the demo of kguard cameras and I can log in and see your cameras perfectly. But I cannot now get your log in page.

 

I hope you can help

 

Regards

 

pelo