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DS2 not respond , no IP , no hyper terminal

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I have problem with Dedicated Micros DS2 DVR, ver M2IPC2

Both hdd are broken and I put new hdd, Maxtor 320GB IDE, but I no make access with device, neither with any ( old ) IP address, neither with hyper terminal on 38400-8-N-1 None, where device print repetitive :

LOADER: system initialisation

ROM size = 0x00124920, (1198368)

LOADER: Version 00.0 (00.0)

 

What I must do?

Thanks in advance

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solved :

device sended to manufacturer who make flash new firmware

 

during this days I have new problem - same type device shows through hyper terminal that NIC (eth0) not working, with ipcfg in hyper terminal i get 0.0.0.0 and like that, but i may ping normally and device make only 10Mb connection

 

planned obsolescence devices ?! (bulb conspiracy -> YT)

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solved :

device sended to manufacturer who make flash new firmware

 

during this days I have new problem - same type device shows through hyper terminal that NIC (eth0) not working, with ipcfg in hyper terminal i get 0.0.0.0 and like that, but i may ping normally and device make only 10Mb connection

 

planned obsolescence devices ?! (bulb conspiracy -> YT)

 

Just out of intrest did it cost you anything to have it fixed?

Was it in warranty or out of warranty?

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