SWANN DVR CCTV and BT Vision = confused

[reynerjackson 0]

Previously I had my Swann CCTV with 3 cameras and 1 dome camera all set up and working. I could access them with a remote computer and the Swann Iphone app.

Since changing to BT Vision i cannot access my camera remotely.

 

I did a bit of googling and it turns out its quite an issue with this router as BT block certain ports?

 

There is also mention that BT give you a dynamic ip address so it changes all the time and i would have to use a ddns server???

 

I am confused on both these points.

 

If anyone could shed a little light, a step by step newbie guide or i would even be willing to pay someone to sort out this issue.

 

Like i say it did work perfect till I swapped routers. I just want to access them remotely using either a work computer or the app.

 

I havent got the model of cctv to hand at the moment but i can post this up if needed along with pics of the setup screen of DVR showing gateway ip etc etc.

 

I believe its the SWANN Pro series, came with 3 camers and a PTZ Dome Camera. Bought from Costco)

 

Any help at all would be really appreciated

 

Thank