Question for Pelco Digital Sentry DVR

[aruegger 0]

Hello All,

I have a Pelco Digital Sentry SRV version 7.2.46 connected to 8 Spectra Mini's in my factory and have noticed a reoccurring glitch/error..The live video pauses about every 5 minutes for a brief time and then will jump back to displaying the live feed..I believe all software is up to date and all components are properly installed. Anyone got any ideas?

[ChrisL 0]

Well if you are running 7.2 you are not quite up to date.

 

ftp://ftp.pelco.com/SupportSoftware/DigitalSENTRY/DigitalSENTRY%20Install%20Software/DS%207.4/NVR%20-%20DVR/

 

7.4 has several fixes, make sure you also update your client.

 

The DSSRV is a beast, and your 5 cameras won't be slowing it down. But a few questions.

 

1. Are you using both NIC cards?

2. Are you getting any delayed / errors when trying to connect?

3. What is happening on your switch every 5 minutes to cause the lag? (I would start trouble shooting here, as 99% of the DSSRV issues I run into are the network)

[aruegger 0]

>< I feel dumb, it was just my software that was out of date. The tech guys on Pelco's community provided the same answer..they also said it could be a bandwidth problem for anyone who finds this thread with the same issue. Thanks for the help. Always make sure your software is up to date before posting!