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avtech installation help please

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hi guys iam trying to set up a AV TECH dvr network

4CH H.264 DVR (KPD674ZB-C) system for a old lady and i have sucessfully been able to make it work using apple app called eagleeyes.

 

Problem is

 

The ip address on the DVR keeps changing currently set to DOCH

I can only view the app on wifi using the same network

Does not work on 3g gprs keeps saying cant access ip THIS is what i want to use it on.

 

I wanted to set a reservation ip on the sagem f@st sky adsl router but it was asking for a mac address .

 

Do i enter the MAC address for the i phone or mac address for the DVR and if so how do i locate this.

 

i would be really gratefull if someone can assist me ON HOW i can tell the router sagem or dvr to allow the i phone to view the cctv using gprs.

 

many thanks

 

Steven rigby

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Your problem is that the IP address is DYNAMIC so its keep changing, you should go in the DVR config, set DDNS "on" and set the "eagleeyes" option it will give you an automatic option that will begin with something like this "MACXXXXXXXX" where the XXX's are your MAC address and the rest of the domain would be like ".ddns.eagleeyes.tw" this will give you a unique domain because there are not two MAC address equal, and will be something like "MACXXXXXX.ddns.eagleeyes.tw", this with your port will be your DVR remote access domain. Hope helps you.

 

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