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chrisivms

iVMS 4000 Preview not working remotely

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Hi

 

trying to see preview from a connected hikvision dvr remotely.(over the internet). getting error: Exception occurs while device Camera 01 gets realtime stream, stop preview!

All other function working ok, eg can see/change settings, can playback,etc

 

Any idea? maybe a port need to be opened in firewall?

 

Thanks a lot!

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