QVIS Shangri-La Remote viewing weirdness

[kahall 0]

I have this QVIS Shangri-La DVR all set up with some cameras and it works fine. I have remote viewing capabilities with a phone app and IE but there is an issue with viewing in IE that is driving me crazy. I used to just be able to log in using IE remotely tick Connect all video (Extra Stream) and see the grid or the view that I last saw from the previous log in...I mean it just worked. Now when I log in the same way the grid is just all grey boxes. If i click the Full View button on the bottom menu I can see the feed fine but it opens in my other monitor (I have 3) so it is working. Once I open it in full view I can't move it Drag it back to other screen) so it bugs. I must have ticked a box or something I shouldn't have and messed this up. Any ideas?

 

Update: I tried another PC I have using IE 9 and it works like the PC I am using now did before so it has to be a browser setting. The PC I am on and that it did work on is using IE 10. Baffled.

[Numb-nuts 1]

The answer is staring you in the face, just remove and reinstall the relevant software or update your IE

[kahall 0]

The answer is staring you in the face, just remove and reinstall the relevant software or update your IE

That's what I thought and have done what you suggested but no luck.

[kahall 0]

Alright I have no idea why but I can get this to work now. Like I mentioned I have 3 monitor displays. By default IE has always opened on one particular monitor and sense I only use IE to view this DVR it pretty much stays there. I discovered that if I move the browser to a different monitor and log in I get displayed camera vids, or if I log in on the original monitor and then drag it to another I also get camera vids. If I drag it back to the original monitor the video display freezes until I drag it back to another one. So some setting on my original monitor is gone whack. What kind of setting on a monitor would cause that? It did work at one time on all monitors.