Caporeira 0 Posted February 11, 2013 Hi, do I need special email for sending alarms from ip camera ? Because I can't configure this option - still "Fail connection to email". Serwis was told me probably I need mail whit low security acces, is this true ? Share this post Link to post Share on other sites
Machineman 0 Posted February 11, 2013 What camera? Some cameras support SSL and you can use Gmail, Yahoo, etc... Many others don't support SSL and you will need a third party email address like GMX.com. smtp.gmail.com port 465 with SSL smtp.gmx.com port 587 Share this post Link to post Share on other sites
Caporeira 0 Posted February 11, 2013 Thank you for your answer. Sorry, my camera is IPC HDB3200C I was tried with gmail and with gmx and still the same problem. What i'm doing wrong ? Share this post Link to post Share on other sites
Machineman 0 Posted February 11, 2013 The sender needs to be an email address and you need to put in the email address your sending it to(reciever). The sender and reciever can be the same email address. Share this post Link to post Share on other sites
Caporeira 0 Posted February 11, 2013 Ok , i'm wrote all so Receiver, but when I want save settings I have info: E-mail sender format error And when I click Email Test I have info: E-mail test connection failed PS. This function need any port forwarding ? Share this post Link to post Share on other sites
dexterash 0 Posted February 11, 2013 Play with authentication option Share this post Link to post Share on other sites
Caporeira 0 Posted February 11, 2013 I was tried with all options and no positive results I was translate smtp.gmx.com to 213.165.64.44 Tried whit 25 and 587 port and whit all authentication option. Share this post Link to post Share on other sites
dexterash 0 Posted February 11, 2013 have you changed the sender to your address? Share this post Link to post Share on other sites
Caporeira 0 Posted February 11, 2013 Sorry, I don't understand what you mean, but look like this: If you can, please tell me what i should write and where. Share this post Link to post Share on other sites
buellwinkle 0 Posted February 11, 2013 Are you using a fixed IP address on your camera? If so, show us your TCP/IP screen? Share this post Link to post Share on other sites
Machineman 0 Posted February 11, 2013 The SENDER needs to be an email address, not just the name. Use same as the reciever address. Share this post Link to post Share on other sites
51cent 8 Posted February 12, 2013 The SENDER needs to be an email address, not just the name. Use same as the reciever address. Machineman is correct, change sender Caporeira to the email address. If port 25/587 doesn't work try 465. If using an email password I believe you need to tick authentication. Share this post Link to post Share on other sites
ssuro11 0 Posted February 12, 2013 If you have not got this to work yet try this.... I got this to work on my "Dahua" camera just last week due to a customer wanting this feature. Here is what I did.... 1. Created a free gmail account (this will be email the pictures/motion events originate from) 2. On camera webpage, for SMTP server I put smtp.gmail.com 3. On camera webpage, port 465 4. On camera webpage, for username I input my created gmail *******@gmail.com 5. On camera webpage, for password put the password for the gmail account you created 6. On camera webpage, for sender use the same gmail created account ******@gmail.com 7. On camera webpage, authentication is SSL 8. On camera webpage, check attachment box and input the receiver email address and make sure you click the + symbol to add the email address with an interval of 15 9. I forwarded the port 465 to this camera IP address....I have no clue if that helps or hurts but mine works by using that. 10. Last but not least, go to the event page on the camera webpage and check the box under Video detect for send email. Check the test button and see if it works. Share this post Link to post Share on other sites
buellwinkle 0 Posted February 12, 2013 I still think the problem is TCP/IP configuration related. Share this post Link to post Share on other sites
Caporeira 0 Posted February 12, 2013 If you have not got this to work yet try this....I got this to work on my "Dahua" camera just last week due to a customer wanting this feature. Here is what I did.... 1. Created a free gmail account (this will be email the pictures/motion events originate from) 2. On camera webpage, for SMTP server I put smtp.gmail.com 3. On camera webpage, port 465 4. On camera webpage, for username I input my created gmail *******@gmail.com 5. On camera webpage, for password put the password for the gmail account you created 6. On camera webpage, for sender use the same gmail created account ******@gmail.com 7. On camera webpage, authentication is SSL 8. On camera webpage, check attachment box and input the receiver email address and make sure you click the + symbol to add the email address with an interval of 15 9. I forwarded the port 465 to this camera IP address....I have no clue if that helps or hurts but mine works by using that. 10. Last but not least, go to the event page on the camera webpage and check the box under Video detect for send email. Check the test button and see if it works. Thank you all of as for help. Now it is work But first time whit this configuration dosen't work - I think she need time to change setting and I'm to fast write and test click. Is it possible to send this email with snapshot (with foto) ? Share this post Link to post Share on other sites
pfcsabre 0 Posted February 12, 2013 Thank you all of as for help. Now it is work But first time whit this configuration dosen't work - I think she need time to change setting and I'm to fast write and test click. Is it possible to send this email with snapshot (with foto) ? You have to save the settings before testing it again. Share this post Link to post Share on other sites
Caporeira 0 Posted February 12, 2013 Now I know, but I'm all so can not save because I was to Sender wrote only name. Do you know answer for my question ? Is it possible to send this email with snapshot (with foto) ? Share this post Link to post Share on other sites
BGinFL 0 Posted January 14, 2015 Thanks to this old thread I was able to get my camera set up, but is it normal for it to send three emails for each event? Share this post Link to post Share on other sites
dexterash 0 Posted January 14, 2015 Thanks to this old thread I was able to get my camera set up, but is it normal for it to send three emails for each event? Depends on how you setup it... Share this post Link to post Share on other sites
BGinFL 0 Posted January 14, 2015 Thanks to this old thread I was able to get my camera set up, but is it normal for it to send three emails for each event? Depends on how you setup it... I get three separate emails one that tells me motion detected, then one with the photo, then one that says motion stopped. All 3 come in at same time. Share this post Link to post Share on other sites
01sporty 0 Posted January 23, 2015 I'd like to add one more thing to this thread that might help someone else. I struggled trying to get my email working with this same software. Bottom line: the software will ONLY accept basic keyboard characters. NO ~@#% etc. The email I was using has unacceptable characters in the password and I was cutting and pasting so I didn't see it. As soon as I switched to a different email account, it worked fine. Share this post Link to post Share on other sites
