irishcrows 0 Posted March 18, 2013 I using Samsung’s Smartviewer to access a DVR of the local network. The DVR is an SRD-1652. When I attempt to perform a search I get the following error: “No permission found”. I get this message whether I am logged in as Admin or a user will full search rights. The tech support at Samsung suggested I upgrade to the latest version of the firmware (v1.12) and the software (v1.14.) I did both with no success. Has anyone encountered this issue, and if so, how did you correct it? Thanks you Michael Share this post Link to post Share on other sites
machiner 0 Posted March 24, 2013 #1 Smart Viewer 3.14 ?? #2 Can You connect from IE ?? #3 Check user permission in DVR #4 Do You have admin permission in Windows ?? Share this post Link to post Share on other sites
life256 0 Posted March 26, 2013 I am having the same problem. Anyone figure it out? Share this post Link to post Share on other sites
JazzyStahh 0 Posted April 30, 2014 Sorry for post digging but did anyone figure this one out? Share this post Link to post Share on other sites
irishcrows 0 Posted April 30, 2014 It had to do with the permissions on the DVR. The user logging into the software also had to be on the DVR with search permissions. Share this post Link to post Share on other sites
Justtopostthis 0 Posted January 20, 2017 I finally sorted this on mine. In the DVR setup menu, on the "Network" tab, select "Connection Mode", then "Port". Make sure Protocol Type is set to TCP and not UDP. That fixed it for me. Hope this helps someone.. Share this post Link to post Share on other sites
