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Arkangel

Need help setting up QVIS DVR to discovery app on iphone

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Had this up and running perfectly, I could view the cameras on my local wifi and on my ipad and iphone 4 using the discovery app when away from home. Well the wife wanted a home phone through comcast so they came in and put in a new modem that does both the phone and internet

 

Since then I was not able to view the cameras on 3G, only while on my local wifi.

 

After countless hours of messing with it and trying to figure it out, I gave up and reverted back to my original modem

 

only problem is it is still not working on 3G, only on local wifi.

 

I tried contacting the vendor, but did not get a response, and figured theres a wealth of knowledge here, maybe someone can help me out, thanks!

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What modem are you using?

Do you have a separate router or does the modem have a built in router?

You more likely have a router port forwarding issue.

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I have a netgear N600 WNDR3700v2 router, Motorola surfboard extreme SB6121 modem

 

All ports being used by the DVR are open, i verified it on canyouseeme.org

 

My external IP address DID change after the swap but i just plugged in the new IP on the discovery app with the same ports and no luck

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