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Sifter

Camera's rebooting every 2 minutes on POE switch

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Those of you with the Sams Club or Costco Q-See Bundle, specifically with the QCN7001B bullet cams, have any of you had them reboot on you every 2 minutes or so? They are statically assigned on my network and powered by a Netgear FSM7328PS switch.

 

Additional info, when plugged directly into the QC808 NVR POE block, they remain up and stable.

 

The screenshot shows the camera's on ports 1 and 2. They are getting sufficient power.

poe.thumb.PNG.85244c258e76cc5bfe69bf81511887e8.PNG

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Ok lets try a different angle, have any of you used a POE switch that did not work? Or it had settings that you had to adjust in order for the POE camera to work properly?

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Nope, but then I don't have any managed switches. Did you roll your own cable? Sometimes the homegrown ones have connection problems which can manifest as intermittent self-healing disconnects (BTDT). I don't have your cams or your switch but if everything on that switch is having troubles I'd replace the cable going from the switch to NVR with a known good store-bought cable just to be sure. Then I'd try swapping out the switch. Doesn't look like you're overusing the power budget for that switch.

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Here is logging information from my switch. You can see the ports going down, then up, then down...

 

<5> Apr 19 02:50:09 10.0.0.94-1 TRAPMGR[276048136]: traputil.c(664) 12 %% Link Up: Unit: 1 Slot: 0 Port: 1

<6> Apr 19 02:50:09 10.0.0.94-1 UNKN[747715096]: dot1s_sm.c(6343) 11 %% port 1 is going to forwarding state

<5> Apr 19 02:50:08 10.0.0.94-1 TRAPMGR[276048136]: traputil.c(664) 10 %% Link Up: Unit: 1 Slot: 0 Port: 2

<6> Apr 19 02:50:08 10.0.0.94-1 UNKN[747715096]: dot1s_sm.c(6343) 9 %% port 2 is going to forwarding state

<5> Apr 19 02:50:07 10.0.0.94-1 TRAPMGR[276048136]: traputil.c(664) 8 %% Link Down: Unit: 1 Slot: 0 Port: 1

<5> Apr 19 02:50:06 10.0.0.94-1 TRAPMGR[276048136]: traputil.c(664) 7 %% Link Down: Unit: 1 Slot: 0 Port: 2

<5> Apr 19 02:49:48 10.0.0.94-1 TRAPMGR[276048136]: traputil.c(664) 6 %% Link Up: Unit: 1 Slot: 0 Port: 1

<6> Apr 19 02:49:48 10.0.0.94-1 UNKN[747715096]: dot1s_sm.c(6343) 5 %% port 1 is going to forwarding state

<5> Apr 19 02:49:47 10.0.0.94-1 TRAPMGR[276048136]: traputil.c(664) 4 %% Link Up: Unit: 1 Slot: 0 Port: 2

<6> Apr 19 02:49:47 10.0.0.94-1 UNKN[747715096]: dot1s_sm.c(6343) 3 %% port 2 is going to forwarding state

<5> Apr 19 02:49:45 10.0.0.94-1 TRAPMGR[276048136]: traputil.c(664) 2 %% Link Down: Unit: 1 Slot: 0 Port: 1

<5> Apr 19 02:49:45 10.0.0.94-1 TRAPMGR[276048136]: traputil.c(664) 1 %% Link Down: Unit: 1 Slot: 0 Port: 2

 

Here is the port trap info:

 

0 0 days 21:24:10 Link Up: Unit: 1 Slot: 0 Port: 1

1 0 days 21:24:09 Link Up: Unit: 1 Slot: 0 Port: 2

2 0 days 21:24:08 Link Down: Unit: 1 Slot: 0 Port: 1

3 0 days 21:24:07 Link Down: Unit: 1 Slot: 0 Port: 2

4 0 days 21:23:49 Link Up: Unit: 1 Slot: 0 Port: 1

5 0 days 21:23:48 Link Up: Unit: 1 Slot: 0 Port: 2

6 0 days 21:23:46 Link Down: Unit: 1 Slot: 0 Port: 1

7 0 days 21:23:46 Link Down: Unit: 1 Slot: 0 Port: 2

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Nope, but then I don't have any managed switches. Did you roll your own cable? Sometimes the homegrown ones have connection problems which can manifest as intermittent self-healing disconnects (BTDT). I don't have your cams or your switch but if everything on that switch is having troubles I'd replace the cable going from the switch to NVR with a known good store-bought cable just to be sure. Then I'd try swapping out the switch. Doesn't look like you're overusing the power budget for that switch.

 

If tried both types of CAT5, pre-made and making my own. If I plug the cameras directly into the NVR's POE block using the same good CAT5, they are just fine. Ive got other POE devices that are powered just fine on my switch.

 

Ive also tried 2 other POE switches, Netgear as well, and the cameras reboot nonstop on those as well.

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