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shaywood

Q-See DVR / NVR QC804 QC444

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I'm running Internet Explorer 9 and 10 on different PC's. I use two DVR's a QC444 and QC804. When I log-in to the Web Service and click on the "search" button, I get a pop asking if it's ok to leave the page. I always say yes. The box disappears, but I can't get the search pop-up screen. All other features appear to work correctly. Any ideas?

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Sounds like an IE security setting is blocking either a java applet or an ActiveX control, do you get a popup bar asking you to run any of these?

 

You can try adjusting your security settings or try a different browser like Chrome, or Firefox.

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