Dorf411 0 Posted May 30, 2013 I just received the E34 bullet and got it setup, it looked a bit washed out indoors but figured I would set it up outside and make the quality adjustments. After putting it outside the video had a redish pink hue to it that I cannot get rid of. I have done the following: Update firmware to latest, reset to factory defaults, test all various settings in the Video/Compression, Image, Exposure tabs. I also looked at the review by Bullwinkle of similar bullets and emulated them as much as possible and nothing seemed to correct the image color quality. Finally I thought maybe there is a lens protector sticker that was causing the problem but no-go. I am providing POE from our Cisco ASA 5505 router which I have read is rated to 15Watts. See image, thoughts? Share this post Link to post Share on other sites
buellwinkle 0 Posted May 30, 2013 I have and enjoy our E32 and it's not that much different than the E34 other than better WDR, but clearly your camera is busted, either a bad sensor or a stuck IR cut filter. Just open a support ticket or call them and send them the image and if you can, give them access to the camera and tell them it's new and you want a replacement. Sorry it happened, but feces happens. For what it's worth, my E32 was bad out of the box, kept turning off and on, they replaced it with a new one and it's good. I think it's because it's such a new model, there's some manufacturing glitches that happen. I had issues with more expensive brands on new models also and doing what I do, I have to be the first kid on the block to have a new camera Share this post Link to post Share on other sites
Dorf411 0 Posted May 30, 2013 Okay, I guess that is the kind of feedback I was hoping to get because I know there is no way it should look like that even out of the box with all defaults. RMA Rcvd-going back hope the replacement will be what I expected. Share this post Link to post Share on other sites
