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lindsayspop

HVR not responding to ping on my LAN

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I have hooked up my used Pelco HVR DX8108 and while I can operate the cameras and record just fine, I can't seem to make the connection to the LAN and subsequently to the Internet. I spoke with the IT guys at Pelco and they asked me to ping the unit but the command timed out. This unit has an embedded Windows XP computer in it and I wondered if the previous owner had in some way disabled the ability to connect for security reasons.

Anyone have any advice about what to look for and what to try? I am going to pick up a cross over cable so I can check the connection between the unit and my pc directlly on the possibility that the connection between the unit, the router and the pc is inoperative.

Thanks.

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Try to get in with the web client using the IP address you think it is supposed to be using a crossover cable or hub. If that does not work then get with the Pelco guys and see if there is a Factory reset.

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