My New Prokam Pro8001 8ch DVR

[binbags 0]

Hi

The dvr gives me all my cctv cameras, no problem.

I would like some help in getting my above dvr to talk to the www. This is for the time server setting, there are 4 times servers embedded in the Prokam Pro80001, 2 are ok and 2 are dead as far as pinging from the cmd in windows is concerned.

 

They are as follows:-

 

time.windows.com.........no ping

time.nist.gov.................ok ping

pool.nst.org..................no ping

ntp.lorexddns.net...........ok ping

 

I also need help in setting up the email alarm; I use hotmail as my email.

 

I am on Win XP SP3 running my internet connection through a Billion 7800n ADSL+ router.

I am sure that it is me and the fact that I have not opened a port, etc.

 

So any help would be appreciated.

 

Thanks.

[SectorSecurity 0]

The fact you cant ping the time servers, most likely means they are simply setup to not accept ping request.

 

As for getting to it externally, have you opened the correct ports, assigned static internal IP to the DVR and port forwarded the ports?

 

Have you checked what your external IP address is?

 

Pinging time servers has nothing to do with external access to your DVR, these time servers simply help keep the clock in sync.

[binbags 0]

The fact you cant ping the time servers, most likely means they are simply setup to not accept ping request.

 

As for getting to it externally, have you opened the correct ports, assigned static internal IP to the DVR and port forwarded the ports?

 

Have you checked what your external IP address is?

 

Pinging time servers has nothing to do with external access to your DVR, these time servers simply help keep the clock in sync.

 

Hi

Thank you for the reply. In answer to you email questions.

 

1) I think that I have opened up port 9000 on the Billion 7800n router, as this router is new to me, I am still finding my way around the setup. The DVR has IP 192.168.1.223 assigned as a static address.

 

2) I can see my external IP, using "canyouseeme.org"

 

3) Yes, I think I understand you as to the time servers. I can ping them, but they cannot update the DVR because of the open/forward ports problem.

 

I think that I need someone with specific knowledge on the Billion7800n router, although this should apply to most routers, yes??????

 

So any further help from you would be appreciated, or if you can point me in the correct direction.

[SectorSecurity 0]

The time servers have nothing to do with remote access, you need to open the correct ports and port forward to your DVR, what is the IP address of your DVR?

[binbags 0]

The time servers have nothing to do with remote access, you need to open the correct ports and port forward to your DVR, what is the IP address of your DVR?

 

Hi

 

My internal address for the DVr is 192.168.1.223

 

Media port is 9000

Web port is 80

 

see attached screen shot.

[SectorSecurity 0]

If you have not specified DNS servers on your router and set it up accordingly you will need to change those DNS fields.

 

Now you just need to port forward that information and then use your external IP address.

[tomcctv 190]

I would like some help in getting my above dvr to talk to the www.

 

 

 

Hi. first is not to use www. for local (based on your IP above) enter http://192.168.1.223

 

and for your external click on this for your external ip www.whatismyip.com/

 

then enter http:// your external ip :9000

 

 

once everything is working you can then setup a DDNS account.

[binbags 0]

If you have not specified DNS servers on your router and set it up accordingly you will need to change those DNS fields.

 

Now you just need to port forward that information and then use your external IP address.

 

 

Hi

Thanks for your reply. I have now set DNS1, DNS2 to the DNS1, DNS2 that is shown in my router on my WAN Profile. I have then tried using my outside ip :9000 to see the dvr, but still no joy.

 

I went back to the dvr setup menu and chose the time setting using time.windows.com to update the clock. It takes around a good 10-15 minutes before it comes back with the reply time server not reachable!!!! So this tells me that if I can't reach the time server from the dvr, then I can't reach the dvr from the web. Something is stopping it dead in its tracks. I know its me and my lack of knowledge!!!

 

My windows XP SP3 pc has the firewall turned off, the machine is also running norton internet security 2013 and my router is a Billion BiPac 7800n

[binbags 0]

I would like some help in getting my above dvr to talk to the www.

 

 

 

Hi. first is not to use www. for local (based on your IP above) enter http://192.168.1.223

 

and for your external click on this for your external ip http://www.whatismyip.com/

 

then enter http:// your external ip :9000

 

 

once everything is working you can then setup a DDNS account.

 

Hi

 

I have tried this to no avail. Please read other latest post above.

 

Please keep the information as to what you think, coming in to me.

 

Thanks

[tomcctv 190]

My windows XP SP3 pc has the firewall turned off, the machine is also running norton internet security 2013 and my router is a Billion BiPac 7800n

 

 

 

 

hi have you tried right click on IE and pick run as administrator. then enter local DVR IP

[binbags 0]

My windows XP SP3 pc has the firewall turned off, the machine is also running norton internet security 2013 and my router is a Billion BiPac 7800n

 

 

 

 

hi have you tried right click on IE and pick run as administrator. then enter local DVR IP

 

Hi

I never set an administrator password on my pc. However I can get to the dvr with just 192.168.1.223/

It the asks for the dvr password, so no problem there, pc-to-dvr link seems ok. The problem is dvr to web and maybe web to dvr, as I can't get to another remote pc to try yet to see if i can link to the dvr from my mates pc, some 2 miles away.

Everything seems to point to the Billion 7800n router, it is quite a complicated one to set up.