reboot_computers 0 Posted July 6, 2013 Procam 8 Channel DR082Z H.264 DVR Hi I'm trying to setup a customers CCTV so that they can see their camera's online, the trouble I am having even on the local network is that when I type the ip address in of the cctv system I get the login screen come up asking for the username and password, also the random letter thing. When I log into the cctv menu from the device itself it only offers to change the admin password and the operator password but I can't find out what the operator username is or the admin username as I have tried Admin, ADMIN, and admin. If anyone could help that would be great, please please Share this post Link to post Share on other sites
Numb-nuts 1 Posted July 6, 2013 What brand is the DVR my friend ? are you getting a message the user password is Null? Ig the password is null then it's blank USUALLY. or try 999999 or 666666 or 12345, 123456 all the obvious ones. You may find that after a couple of attempts, you are locked out for 30 minutes or on some it may require a factory reset. Why are user accounts and passwords so important? The reason is that because most DVRs are pentaplex (can perform 5 different actions simultaneously, and are video servers too. each individual needs to be separately identifies so they can log in simultaneously. They is only one way into the menus for each account so if you were logged in to the admin account at the dvr and without logging out then try to access the account via the LAN or WAN, you will be rejected. You would have to logout at the DVR then attempt a connection via LAN or WAN So this is why each individual user needs their own account creating bu the admin account holder, in this case YOU. You should set the password to your default password as users are forever losing their passwords and you should be able to go in and remove and re create their account with a new password. I presume I don't need to talk to you about opening ports in the firewall and static IP addresses local and public, DNS servers etc. Incidentally if your customer doesn't have a static IP the free DNS servers are a waste of YOUR TIME as the customer will NEVER log in every 30 day and will come back plaguing you about not being able to access their DVR remotely. Open an enhanced account and charge the customer, you retain control and charge the other 20 or so clients you put on there the same, and when renewal time comes about if they don't payup, CUT THE CRITTER OFF then when they complain charge them to set it up again." Thats what happens if you don't pay your bills mister" I have to say it very raely happens they all pay and are happy to do so What brand is that DVR? Share this post Link to post Share on other sites
