8.5.6 webcam server crashing

[desertdog 0]

My webcam server keeps crashing on and off multiple times per day...I am assuming its crashing becaus it just closes its self.....does anyone know where i can start trouble shooting this? I know there are multiple users viewing the webcams throughout the day every day but have never seen it crash like this.

[JohnnyCCTV 0]

Not sure what type of camera you own. I would try to change the multimedia format (ex: H.264, MPEG-4, MJPEG, MPEG, etc) that you are streaming it might give you better luck. Depends on what options in the camera that are available to you though. I have seen cameras transmit faster and better when changing the media type to a different type. Less compression makes for less Lag and that means more images and maybe no hangups.

 

Best wishes,

 

Johnny

[JohnnyCCTV 0]

Disregard my post I mis-read that you had a webcam Server issue and not a single webcam issue.

 

Best wishes,

 

 

Johnny

[desertdog 0]

Update:

I think i have narrowed it down to a single activity that crashes the webcam server: using the GVAview app whenever i click connect it crashes.....but was completely working just a couple days before!

Any ideas?

[desertdog 0]

Not sure what type of camera you own. I would try to change the multimedia format (ex: H.264, MPEG-4, MJPEG, MPEG, etc) that you are streaming it might give you better luck. Depends on what options in the camera that are available to you though. I have seen cameras transmit faster and better when changing the media type to a different type. Less compression makes for less Lag and that means more images and maybe no hangups.

 

Best wishes,

 

Johnny

 

This is a good suggestion though, everything is by default set to H.264, do you think i could save some bandwidth by changing?

[alanbillips 0]

Did you get an answer to this ?

 

I just started having trouble on one of my 4 servers.

 

Internal Computer Multiview users have no problem,

But if I use my phone an connect with gvAview, the Web service stops.

Then no one can connect.

 

It has worked fine for a long time.

[desertdog 0]

Did you get an answer to this ?

 

I just started having trouble on one of my 4 servers.

 

Internal Computer Multiview users have no problem,

But if I use my phone an connect with gvAview, the Web service stops.

Then no one can connect.

 

It has worked fine for a long time.

 

I decided to upgrade to 8.5.8 and see if the problem fixed itself and it completely got worse.....long story short lots of research later i downgraded to 8.5.7 which turns out to be more stable and the GVAView works just fine.

[alanbillips 0]

Thank you for the reply.

 

I may try 8.5.9 but will go back to .7 if it does not work

[desertdog 0]

Thank you for the reply.

 

I may try 8.5.9 but will go back to .7 if it does not work

 

let us know how 9 works....i know there are substantial updates to the quicktime plugin for non ie browsers in .8 that i can't have with .7 so hopefully .9 will be the happy fix.

[alanbillips 0]

ok.

 

I now have 9 installed on the server and was able to use AView on android.

 

This one is my most used server internally running Multiview and RemoteLog

And a few users using Android.

I'll try to be sure to access it often this week and report.

 

None of my users use the web browser by itself.

[gb5102 0]

I've seen this issue on 8.5.6, fixed on 8.5.7

 

I would avoid 8.5.8 as I have had issues with it during testing, but 8.5.9 has proven to be stable for us so far

 

everything is by default set to H.264, do you think i could save some bandwidth by changing?

h.264 is the most bandwidth-efficient codec

[alanbillips 0]

I am not an expert at geovision, but so far .9 has not crashed.