Video viewer connection error

[suern88 0]

Hi everyone,

 

I have DVR (AVTECH AV791) installed 2 years ago. So far no problem with LAN access and external remote access (via dnydns).

 

Recent 2 months, I found that LAN connection problem. I can't access video viewer (software of AVTECH) via PC. Error message is connection error.

 

I have done the followings:

 

1. DVR internal IP is 192.168.0.110. While ping this IP, no problem. Lost = 0 (0% loss)

2. I have upgragde latest firmware for both DVR and video viewer. Info as below:

DVR firmware: 1205-1042-1016-1030

video viewer firmware: 0.1.9.7

3. I re-boot the DVR, connection is back. But just fine for 2 days. After that, need to re-boot again.

 

 

How to troubleshoot the problem? Please help.

 

 

Thank you so much

[prd 0]

That has happened to me too, but using the DVR's client software instead of IE solved it.

[suern88 0]

Thank you.