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Need help with Vivotek ST7501 remote access

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Please I am new here. I have scurried all through the Internet and can't find help to my problem.

 

I have a Vivotek IP Surveillance setup. ST7501 is running and access is efficient via the host server and any other workstation on my LAN. The issue I have is with accessing is it through the Internet.

 

I have setup port forwarding of the ST7501 default port 3454 across my 2 routers. It will be worthy to note that I have 2 routers; 1 is a huawei broadband modem for our Internet access with has a routing capability and the 2nd is a Cisco VPN Router. Both have wireless capabilities. I have also signed up a pro dyndns service for my dynamic WAN address and configured it properly to cater for the dynamic IP from my Internet provider. Port forward is successful as various port checkers has confirmed the port is open including www.canyouseeme.org.

 

With all this setup correctly, I still cannot login to ST7501 using iViewer on my iPad or a remote PC station running liveclient using the dyndns address as the server address.

 

Please what have I missed and what am I doing wrong?

 

The response I get is "Please check the server & network settings"

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