Q-See NVR and Swann Dome camera

[atari37 0]

Has anyone managed to get this setup working? I plugged the camera into my NVR and can confirm that the cameras power on but I don't get anything on the NVR. I take it this isn't plug and play but I wonder how others got around this. I don't have anyway of powering up the cameras when plugged into the house router so that's out of the question.

 

Any suggestions?

[atari37 0]

I've managed to power on the camera but I still can't get to the web interface to change the IP to 10.1.1.x. To my knowledge the Swann camera is made by Hikvision and the default IP is set to 192.0.0.64. I hooked up the camera to one of the switch ports on my router, powered it on and changed the IP on my laptop to 192.0.0.63.

 

I wasn't able to ping 192.0.0.64 (if that's indeed the ip of the camera). I also run a couple of IP finder tools but none found the camera.

 

Any help will be greatly appreciated. I want to exhaust all my options before calling support. We all know how that goes.

[rayt 0]

I've managed to power on the camera but I still can't get to the web interface to change the IP to 10.1.1.x. To my knowledge the Swann camera is made by Hikvision and the default IP is set to 192.0.0.64. I hooked up the camera to one of the switch ports on my router, powered it on and changed the IP on my laptop to 192.0.0.63.

 

I wasn't able to ping 192.0.0.64 (if that's indeed the ip of the camera). I also run a couple of IP finder tools but none found the camera.

 

Any help will be greatly appreciated. I want to exhaust all my options before calling support. We all know how that goes.

 

you need to get a manually setup the swann before plugging it in, by default DHCP is off, you need to turn that on. if the q-see nvr supports onvif, which i believe it should, you should be able to get it to work to some extent.

 

you need poe (power over ethernet) to work the swann cameras, if you hooked it up to your switch, it won't have power, unless it is a poe port.

[atari37 0]

I've managed to power on the camera but I still can't get to the web interface to change the IP to 10.1.1.x. To my knowledge the Swann camera is made by Hikvision and the default IP is set to 192.0.0.64. I hooked up the camera to one of the switch ports on my router, powered it on and changed the IP on my laptop to 192.0.0.63.

 

I wasn't able to ping 192.0.0.64 (if that's indeed the ip of the camera). I also run a couple of IP finder tools but none found the camera.

 

Any help will be greatly appreciated. I want to exhaust all my options before calling support. We all know how that goes.

 

you need to get a manually setup the swann before plugging it in, by default DHCP is off, you need to turn that on. if the q-see nvr supports onvif, which i believe it should, you should be able to get it to work to some extent.

 

you need poe (power over ethernet) to work the swann cameras, if you hooked it up to your switch, it won't have power, unless it is a poe port.

 

 

Thanks for the reply.

 

I get all of that and agree with what you said 100%. This is my problem. I can connect the camera to my router, I can power the camera with the 12v adapter that came with my NVR but I don't know how to manually get into the camera to turn on DHCP. I know the camera powers on because while troubleshooting this last night at home, I saw the red ring around the IR come on when I turned the lights off in the living room.

[rayt 0]

http://www.hikvision.com/en/download_more.asp?id=1182

 

use that software to get access to swann camera, i was able to do this without changing my computers ip address.

[atari37 0]

http://www.hikvision.com/en/download_more.asp?id=1182

 

use that software to get access to swann camera, i was able to do this without changing my computers ip address.

 

Hey,

 

Do you have the same Swann dome camera or do you have one of the Hikvision branded IP cameras? I was able to use the tool last night to enable DHCP for my Hikvision IP bullet but the Swann dome cam doesn't get detected by the tool or any other tool.

 

I finally contacted Swann online (chat) but the guy couldn't help me. He said to email support. I also contacted Costco and though the tech was nice, he wasn't able to help me fix the problem. After an hour and half of back and forth on the phone, he decided to contact the manufacturer. I'm supposed to call back later to get whatever new information he might have obtained from the manufacturer.

[rayt 0]

http://www.hikvision.com/en/download_more.asp?id=1182

 

use that software to get access to swann camera, i was able to do this without changing my computers ip address.

 

Hey,

 

Do you have the same Swann dome camera or do you have one of the Hikvision branded IP cameras? I was able to use the tool last night to enable DHCP for my Hikvision IP bullet but the Swann dome cam doesn't get detected by the tool or any other tool.

 

I finally contacted Swann online (chat) but the guy couldn't help me. He said to email support. I also contacted Costco and though the tech was nice, he wasn't able to help me fix the problem. After an hour and half of back and forth on the phone, he decided to contact the manufacturer. I'm supposed to call back later to get whatever new information he might have obtained from the manufacturer.

 

i have 2 of the swann varifocal bullets, same features as your dome, but in bullet package, sadp worked for me. i also have 8 of the lorex mini bullets, and 4 of the lorex mini domes, no problems at all configuring them with sadp. something funky is happening with the camera if sadp does not detect it.

i also previously had 6x swann mini bullets that i was able to detect and configure with sadp.

[atari37 0]

http://www.hikvision.com/en/download_more.asp?id=1182

 

use that software to get access to swann camera, i was able to do this without changing my computers ip address.

 

Hey,

 

Do you have the same Swann dome camera or do you have one of the Hikvision branded IP cameras? I was able to use the tool last night to enable DHCP for my Hikvision IP bullet but the Swann dome cam doesn't get detected by the tool or any other tool.

 

I finally contacted Swann online (chat) but the guy couldn't help me. He said to email support. I also contacted Costco and though the tech was nice, he wasn't able to help me fix the problem. After an hour and half of back and forth on the phone, he decided to contact the manufacturer. I'm supposed to call back later to get whatever new information he might have obtained from the manufacturer.

 

i have 2 of the swann varifocal bullets, same features as your dome, but in bullet package, sadp worked for me. i also have 8 of the lorex mini bullets, and 4 of the lorex mini domes, no problems at all configuring them with sadp. something funky is happening with the camera if sadp does not detect it.

i also previously had 6x swann mini bullets that i was able to detect and configure with sadp.

 

 

Thanks for your help and feedback. I'm returning the Swann dome and buying the Hikvision version. I went for the Swann (and paid more) because I didn't know I could manually play with the resolution on the camera at the time. I thought the 2048x1536 resolution on the Hikvision dome couldn't be changed and knowing the the max resolution my NVR can handle was 1080p per channel made me play it safe.

 

I wasted an hour last night on a 3-way call with Costco and Swann trying to figure out why the camera wasn't plug and play. Well, they were trying to figure that out after I told them it wouldn't be plug and play because I didn't have a Swann NVR. They basically validated my reason for not calling them first. Swann told me the dome doesn't have a web interface and that the IP cannot be changed. I was also notified that the DHCP settings couldn't be modified. Lady from Swann suggested I call Q-See and have them help me configure the camera to work with their NVR. I asked her why she thought Q-See would help me with a camera they didn't make but she didn't have an answer for that.

 

I later on found this text in the small manual that came with the camera.

 

"IMPORTANT: This camera is intended for use with a

1080p-capable Swann NVR, such as the NVR-7000 series.

This is not a stand-alone IP camera, and may not be

compatible with any other NVR or network video device."

 

But then it also states that the camera is ONVIF compliant so I don't know.

 

What I know is that there's nothing wrong with my NVR. The 3MP Hikvision bullet camera I purchased last week works fine with the nvr.

 

Bottom line, if you have a different brand NVR and you're comparing the Swann cameras to the Hikvision cameras go for the Hikvision. It's cheaper and you have more control over it. wrightwoodsurveillance.com has great prices on them. I used Network camera critics' recommended settings and the video looks great.

 

I hope this info helps another newbie.