djhuser 0 Posted September 20, 2013 Hi, I have the DVR listed below and have some questions as well please. How do I setup mobile phone access? I have set a mobile port and enabled it and opened all ports to the dvr but still I don't get a connection, I have tried KMEye and KWEye etc but it won't connect am I using the correct software? http://www.inesun.com/CCTV-Surveillance-32CH-H.264-960fps-Recording-HDMI-Port-Standalone--18377.html Also can someone tell me who the manufacturer is as I am struggling when it comes to support. Thanks, D Share this post Link to post Share on other sites
Securame 0 Posted September 20, 2013 Try puting your DVR as the DMZ host, so all connections are forwarded to it. Share this post Link to post Share on other sites
djhuser 0 Posted September 20, 2013 Thanks for the answer, I will try that. I have a static ip address that is forwarded to the dvr and all ports are open? I thought maybe I needed a firmware update or something. Share this post Link to post Share on other sites
djhuser 0 Posted September 20, 2013 I did as you suggested and it worked, thanks for the help much appreciated Share this post Link to post Share on other sites
Securame 0 Posted September 21, 2013 I did as you suggested and it worked, thanks for the help much appreciated If puting the DVR on the DMZ works, then that means previously you did not have all the open ports needed. Puting it on the DMZ was just to check if it was (or was not) a problem of port forwarding; and it was. You can leave it on the DMZ, or find what ports you actually need, and forward only those ports. Share this post Link to post Share on other sites
