cglaeser 0 Posted September 21, 2013 An Aviligon Client is connected to three servers, one server is local on the LAN and the other two are remote. Each time ACC is started, one of the remote connections is changed from WAN to LAN. I have to use File->Manage Server Connections to change it back to WAN. I also have to kill all the cameras from that server in every view and then add them back; otherwise, the timer graphic spins forever and the cameras never display. Any idea why that one server connection keeps changing from WAN to LAN and how to fix this? The other remote server does not do this. Best, Christopher Share this post Link to post Share on other sites
ssmith10pn 0 Posted September 21, 2013 Describe the remote connection. Over the internet with ports punched through a firewall? VPN over the internet? Direct link? Also did you turn off auto discovery on the client? Share this post Link to post Share on other sites
cglaeser 0 Posted September 21, 2013 Describe the remote connection. Over the internet with ports punched through a firewall? VPN over the internet? Direct link? Also did you turn off auto discovery on the client? Over the internet with ports punched through a firewall. Where is the setting for auto discovery? I'm using ACC 4.12. Share this post Link to post Share on other sites
thewireguys 3 Posted September 21, 2013 I think it works like this but I would have to call support to confirm WAN = UDP LAN = TCP Share this post Link to post Share on other sites
ak357 0 Posted September 21, 2013 Describe the remote connection. Over the internet with ports punched through a firewall? VPN over the internet? Direct link? Also did you turn off auto discovery on the client? Over the internet with ports punched through a firewall. Where is the setting for auto discovery? I'm using ACC 4.12. It is possible to stop Auto discovery at Client or Server level it's done by editing Configuration file If u need it By PM only not on open forum Share this post Link to post Share on other sites
cglaeser 0 Posted September 21, 2013 I think it works like this but I would have to call support to confirm WAN = UDP LAN = TCP If I set the port forward on the remote server to TCP or TCP/UDP, the client will connect but will set the client speed to LAN which I then have to change to WAN. If I set the port forward to UDP, then ACC will not connect. Share this post Link to post Share on other sites
ak357 0 Posted September 21, 2013 I think it works like this but I would have to call support to confirm WAN = UDP LAN = TCP If I set the port forward on the remote server to TCP or TCP/UDP, the client will connect but will set the client speed to LAN which I then have to change to WAN. If I set the port forward to UDP, then ACC will not connect. Check your e-mail Share this post Link to post Share on other sites
cglaeser 0 Posted September 21, 2013 Check your e-mail Thanks, Alex! Share this post Link to post Share on other sites
MMM 0 Posted March 9, 2021 so what was the root cause for this behavior or how can i switch setting permanently to WAN (i would like to remove LAN option completely if it is possible :D) Share this post Link to post Share on other sites
