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Wizz

Did ACTi just chop their warranty ?

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On their website it says the D series domes have a 2 year and lists a 'last published' date of 8/30/2013. But the warranty card I received with my D72s has the same looking chart as on their website but has the D series in the 1 year column.

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No, they upped the warranty. They used to have a shorter 1 one year warranty on several of the products and they upped them to two and sometimes three year.

 

Which is good because I have now replaced/fixed over 25 cameras with the ACTi warranty.... My Vivoteks I only ever had two go bad. Seems to be a very sensitive power board part in the ACTi cameras as every single one has had bad power, and if I have 8 cameras on one switch the ACTi will fail and the other brand cameras are fine.

 

Moving away from ACTi now due to these issues actually, and I really like the cameras too!

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Thanks. I talked to them and they confirmed the same...they said it is 2 years for the D series. I simply got a box with the old warranty info card in it.

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