How to set up Geovision and Prolink

[georges 0]

Hi all!

 

I need help activating our geovision cameras (4 cameras with 1 IP camera) with prolink h9300g modem/router through port forwarding.

 

i was able to do port forwarding or creating a virtual server (that's what my router says). the ports i have are 81, 4550, 5550, and 8866.

 

the problem is i cannot remotely see the cameras. we are using the geovision app on our android and ios devices.

 

we had this set up on our other branch, it worked but they have a different modem/router and it was easy.

 

we are thinking maybe prolink are having issues with port forwarding. our ISP also provided us with multiple IP addresses. right now, we're using the static IP neither one of the multiple IPs we had requested.

 

my questions:

 

1. am I missing some ports?

2. what to do with the multiple IPs?

3. can somebody please help me with a step by step guide? (i'm a n00b, google is my only friend and it can't detail to me how to make this work.)

4. from what I have been googling the interface of our prolink is very different perhaps an older or newer firmware is installed?

5. please help me, please?

 

*a sample screenshot of the virual server I created is attached below. note:ignore the "single IP" found at the top its already multiple IP.

 

thanks guys!