vitaminn 0 Posted November 27, 2013 Hello, I have a security camera and iDMSS to access the camera's stream both locally and remotely. Locally, there is no issue using iDMSS. However, when setting up iDMSS to access the camera remotely, the setup process can't be completed. When testing the connection, the login "times out" after about 5 seconds. (I'm on ATT LTE with a clean signal) I know port forwarding is setup correctly because if I type the ip address into a browser remotely, it connects the camera's user interface. Thoughts? I've included an image. Share this post Link to post Share on other sites
luckyfella 0 Posted November 27, 2013 Try rebooting the camera, make sure the username and password is 100 percent correct and goto canyouseeme.org and see if the port is open. Share this post Link to post Share on other sites
milkisbad 0 Posted November 28, 2013 Hi, did you open all your ports that you need? Try opening http, tcp port and RTSP port. And some cell providers like AT&T and Verizon blocks the default RTSP 554, so change that to another and see if that helps. RTSP is needed for hikvision, not sure about dahua. Share this post Link to post Share on other sites
luckyfella 0 Posted November 28, 2013 Dahua does not need rtsp. And post here so we know if you got it working or not. Share this post Link to post Share on other sites
vitaminn 0 Posted November 29, 2013 Thanks for the replies. I just had an opportunity to check camera's away from home using iDMSS and same result; The login times out. I CAN login to the camera's UI via a web browser remotely which tells me it's not a camera or port issue. That being said, I double checked with canyouseeme.org and yes, port(s) are open. I'm stumped. I'll continue trying and if there's a breakthrough, il post back. Share this post Link to post Share on other sites
luckyfella 0 Posted November 29, 2013 Just because your checking from a PC and log in, does not mean your port is open. A PC uses http port and your ipad uses TCP port. You need to port forward TWO ports in your router. Do you know what your TCP port is? Have you checked that port in canyouseeme? Share this post Link to post Share on other sites
vitaminn 0 Posted November 30, 2013 Just because your checking from a PC and log in, does not mean your port is open. A PC uses http port and your ipad uses TCP port. You need to port forward TWO ports in your router. Do you know what your TCP port is? Have you checked that port in canyouseeme? The port settings I have in router/camera are in the image below. I would be more that happy if someone would take 5 minutes and I can share my screen with them. @luckyfella, when i'm using a browser on the iPad, it uses TCP? Or are you saying that if I use iDMSS from the iPad, it uses TCP? If its the former, the setup is correct because I can remotely connect the camera's UI using the iPad's browser. Sorry, I've a fool when it comes to networking...learning tho. Share this post Link to post Share on other sites
luckyfella 0 Posted November 30, 2013 The browser in the ipad uses http, the app uses TCP. Change port to in your router to the same as the port from. If you want, I can do team viewer with you. Share this post Link to post Share on other sites
vitaminn 0 Posted December 1, 2013 The browser in the ipad uses http, the app uses TCP. Change port to in your router to the same as the port from. If you want, I can do team viewer with you. Ahhhh....thanks Lucky!! Got it. I setup both an http and TCP forward and it works great! Cheers. Another question: I use ATT and the IP address will undoubtedly change at some point. I use DYNDNS with a hostname. iDMSS won't accept the hostname as the "address". How do you combat the changing ip? (besides buying a static ip from ATT) Share this post Link to post Share on other sites
shockwave199 0 Posted December 1, 2013 How are you typing the address? Shouldn't matter as long as you're typing it fully. Such as idmss.dyndns.org Share this post Link to post Share on other sites
vitaminn 0 Posted December 4, 2013 How are you typing the address? Shouldn't matter as long as you're typing it fully. Such as idmss.dyndns.org Yep, typing it in fully. Not sure whats up. @ LuckyFella, I sent a PM Share this post Link to post Share on other sites
luckyfella 0 Posted December 21, 2013 Vitaminn, I received your PM, but I am not allowed to send PM's. Please PM me your email address. Thanks. Share this post Link to post Share on other sites
luckyfella 0 Posted January 1, 2014 Is it working now? " title="Applause" /> Share this post Link to post Share on other sites
acaro 0 Posted July 31, 2014 I'm having similar problem. Locally I can use idmss but not externally. I 'm using no- ip dns and I can 't seem to get it to work. Port 37777 had been set forward on my modem/router. Port is open on canyouseeme.org. My router had accepted and updated the no-ip hostname and is enabled. Share this post Link to post Share on other sites
Jammer 0 Posted February 24, 2015 I know this was a few years back. How did you end up getting it working? Share this post Link to post Share on other sites