dvr h.264 multi client software help

[yimy 0]

if anyone can help

I have a h.264 dvr it works fine

I had the software installed on a win8 pc which worked fine but since upgrading to win8.1

I have sound but no picture

the picture screens are solid black no error messages

I can search and everything

if I logon through my browser everything is there but a bit small

[SectorSecurity 0]

Sounds like it may be a driver issue or software issue with Windows 8.1, have you made sure all your drivers are up to date?

[yimy 0]

thanks for your reply

there is no updates for the software

no website either

all software came on a mini cd with no name on

the software is called multiclient-eng 11.6.27.2

it could be I have to use another software if so can you recommend one

[shockwave199 0]

Maybe try compatibility mode?

[yimy 0]

ive tried compatibility mode for win xp and win 7

it worked perfectly well on my old pc with xp and my new one on win8

only when I upgraded to win 8.1 the picture went black on all 4 cameras

tried turning off firewall

still the same

[robert0111 0]

hello yimy ,

I have the same problem with win 8.1.

Do you find some solution to that ?

 

thank's