jong143 0 Posted December 7, 2013 hello, I have my Sony NSR-500 server. I also have static IP address for my sony cctv camera. My problem is I cannot detect the IP of camera and sometimes it is detecting the IP and sometimes it is lost.. I have two Ip address from the network connected to my NSR-500. When I ping the IP address it gives a reply. Only the problem is the camera IP address it is sometimes detecting and sometimes is lost. Checked also the LAN cable connectivity via LAN tester and it is OK. What should be the problem of this... Help please.... Share this post Link to post Share on other sites
survtech 0 Posted December 7, 2013 Are the camera and server on the same subnet and have you set the server's address as the gateway in the camera? Share this post Link to post Share on other sites
jong143 0 Posted December 7, 2013 yes the camera and the server are in the same subnet... and I putted alse the server address as the gateway of the camera.. This system is worked before, after a year I dont know what happened, as now i cannot detect my camera ip although there are 4 cameras are still running but the other 6 cameras cannot detected by my server... when i ping the camera ip address it says that host unreachable.. Share this post Link to post Share on other sites
tomcctv 190 Posted December 7, 2013 Hi. jong143 your first post is two cameras down second post is 6 cameras down. you might be better giving install details how are each powered are they all on same switch did all go down at same time can you connect direct Share this post Link to post Share on other sites
jong143 0 Posted December 8, 2013 my cameras are connected in one switch and subdivided into two networks going through the NSR-500 server. for example i have ip add of 192.168.1.5 and 192.168.1.6 these IP are divided from one switch network going to my NSR-500 server. 192.168.1.5 is configured connected 5 cameras 192.168.1.6 is configured connected 5 cameras My server only can detect cameras connected to 192.168.1.5 which is only 4 camera detected and 1 camera is not. Whereas 192.168.1.6 cannot detect the camera connected to it. I ping these two IP and it is giving reply..I checked also my LAN cables and it is OK. Share this post Link to post Share on other sites
survtech 0 Posted December 8, 2013 Try a hard reset at each camera. There should be a button. Share this post Link to post Share on other sites
