Dahua NVR Randomly Rebooting - Flag 0x01! Why?

[Cameramandi 0]

Good morning everyone. My NVR randomly reboots, maybe three times a month. Upon looking at the log, it shows a "Shutdown" and right after a "Reboot With Flag 0x01." What is the story? The NVR and the POE switches are plugged directly into an expensive APC 1500 Back Ups.

[luckyfella 0]

Look in the maintenance section and see if it's set to reboot or not.

[DitrasetMan 0]

Thank you for the suggestion. However, that maintenance auto-restart option is off. Any other ideas? Is this a failing hard drive or power supply in the nvr?

[DitrasetMan 0]

Anyone have any thoughts?

[Boogieman 1]

According to dahua [0x01] means DVR improper shut down or the system auto shuts down when encounters abnormal phenomenon.what is your dvr software build date?do you know how to get the ncom infor from RS232 port?

see http://dahuasecurity.fr/onlinesupport_564.html

 

have you tried unplugging the ups from the wall to see if it performs properly?

[shockwave199 0]

How old is the ups? They can be great and some can suck. I've gone through three over the years and the one I have now has behaved the best. The batteries die of course and can be replaced, but sometimes the ups is overall just troublesome. Take it out of line for a while and see what happens.

[ViaCCTV 0]

It's an alarm protection reboot.

Probably too late for you but I hope useful for the community:

Dahua DVR common problems and solutions.

 

Dahua DVR common problems and solutions.

1. alarm does not work

Solution: check the alarm settings are correct. Confirm alarm wiring problems

 

2. find the hard drive or hard drive missing

Solution: check the power and .data cables, note hard drive jumper. Format

 

3. the system will not start or start automatically after several minutes of working

Solution: program error, hard drives, power supply problems, problems with the previous version

.

4. dynamic detection does not work

Solution: the time period and sensitivity setting locale

 

5. network ping client login will not go on

Solution: determine the ping time feedback TTL value, port checking, MAC address .conflict.

 

 

6 DVR no image output

Solution: confirm whether the camera problems, check whether the monitor to see image set ground connection, check the playback

 

7. no sound playback

Solution: .view the external connection, check the encoding settings.

 

8. network access

Solution: change the IP address, the address line.

 

 

9. camera jitter

Solution: replace the camera or the replacement of .the transformer.

 

 

10. playback too much Maaseik.

Solution: adjust the playback level, adjust the code stream. But this will increase disk usage. In the environment too dark, too negative, or larger human .traffic, there will be Maaseik.

 

11. burning questions:

USB backup: it is recommended that you use the Patriot USB mobile hard drives use MEWMAN .. burn using SONY. in addition, every minute a disc, check .out into a new disk, you should format the new disk.

 

12. ball machine problems:

Check the machine's own protocol, address, baud rate, and the machine's own protocol, address, baud rate.

 

.13. dahua Center management software can control the number of road

According to dahua experiment, now you can control more than road, but also with the matching hardware.

 

14. image problem:

Check the video cable ., monitor, and not necessarily motherboard problems.

 

15. image dithering:

There is interference, check for grounding. Restore default try.

 

16. the Board will not boot:

Check the power supply ., shorted, check the motherboard and back panel plug cable is in the correct order.

 

 

17. There will be copied over the playback image machine:

Change machine attempts to see if the computer video card configuration problems. Possible during .copying data loss occurs. To copy a try.

 

18. start a special slow:

When the machine is started for the first time, the system first detected hard disk causes the start slow. It is possible that the hard .drive, motherboard do not match. Is also possible that the program does not, you can upgrade a try.

 

19. in the shopping centre, 16-channel dynamic video problems:

Dynamic video in shopping malls, at night ., because the relationship is Dim, this time appear impatient, also is to appear on the screen what many white point, this time the opportunity to think of motion, so will the video. So relative and hard drive space on it for a degree of .demand.

 

 

20. remote control machine problems

Focus: the previous paragraph, the next paragraph. Zoom: slow, fast payment. Aperture: jump into, jump off.

 

 

21.POS post

Press .the POWER key need 8 0 machines to start.

 

22. a network video server with no problems:

Because of the client on the network has the form of multicast is prohibited, so you can try all the multicast address changed .to 0. 0. 0. 0 multicast port closed. In addition to the physical address of the video server to factory default address.

 

 

23. the screen lock:

In the machine of the advanced options a user management, .increase the delault user user permissions can unlock the lock screen.

 

24. generation machine network client login password has been changed to recovery

In the advanced options for RW machine restores the default option in a restore network default restore options, .select the login function.

[tw3lveparses 0]

I had exactly the same issue and turned out I had to update each camera individually by going to Camera | Update and click update of each camera. 

Doing an update via Maintain | Manager | Update only updates the NVR.

[tw3lveparses 0]

Turns out the update didn't solve the issue. I moved my NVR away from my surround system sub woofer and also had it replaced with a different model. Not sure which one solved the issue but hasn't randomly rebooted since.