jtiller3605 0 Posted March 29, 2014 Yes, classic symptom, but all that I read has not fixed it. I can do RPB on iPhone and Android, but it fails on live video. PC based remote access works too. Same result over the internet and over the intranet. external ip, port, admin, password works for playback but external ip, different port, admin, password for live video does not. No change in error message when intranet at 192.168.2.50. Appers login and password are correct if it works for RPB. Same results on Wifi or 4gLTE. All ports open. Every time I hear of another port, I have opened it, but if it fails on intranet, then maybe I am going down the wrong path. canyouseeme.org shows ports open. 80, 4550, 5550, 8866, 5511, 56000 Can anyone suggest what else to try? I can not think what else to try..... v8590 loaded. Belkin router. Windows 7. Thanks, Jack Share this post Link to post Share on other sites
jtiller3605 0 Posted March 29, 2014 Solved! Even though the admin user login info and contacts were verified, it would not work for live viewing. Added a second user and it worked! Did not resolve why the admin user and password did not work. Permission settings were compared and no difference was observed. Jack Share this post Link to post Share on other sites
izzathamid90 0 Posted September 7, 2015 same problem with me.. i added another 3 account and only 2 account can use.. Share this post Link to post Share on other sites