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Can't remote view

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I have an Eleccctv system that works fine locally. I used to be able to remote view it but can't now. Port forwarding is working because I get the login screen. After login, I click on a camera and get a Quicktime logo and it goes no farther. There is ZERO support from them.

 

When it was working I used to get an Adobe Flash logo after clearing my browser history. When I clicked 'allow' it used to load. Active x, Flash, & Quicktime are all up to date.

 

Any suggestions would be appreciated.

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Anytime I've seen this is directly a result of using a browser incompatible with the DVR. Internet Explorer, while awful, is usually the safest bet for compatibility.

 

If it's not this, malware does a pretty fantastic job of messing things up for you on the internet browser. If the DVR came with viewing software, I would recommend trying that to see whether it's your browser or DVR that's causing the issue (or just try using a different computer).

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