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Maintenance Contracts

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Hi,

 

I want to start ongoing maintenance contracts with my customers but wanted to know what other people do in terms of offering a one stop solution for covering the maintenance of the equipment they install. Do you find it profitable? Do you offer different packages? Gold Silver Bronze for example? Do you have a formula to work out what the cost would be based on the total value of the original order?

 

Cheers

 

Gaz

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There was a discussion on this in the dealer section which you might check out. Main issue is to be sure that there is a clear understaniding as to what is covered and make sure all the legal issues are covered otherwise they can be a nice steady source of revenue.

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I'm not involved in the dealer forum but does anyone have it where they could pm it to me? I don't know how to join the dealer forum

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