Vivotek Event Detection and Video Recording

[tronegeden 0]

Maybe someone can help.

 

I installed a Vivotek IP 8372 model (outdoor).

The purpose is to take snap shot or have video records stored onto a NAS whenever motion is detected.

 

Howerver I have an issue with time delay when recording video clips upon motion detected and I don't know why.

 

As required I configured motion detection 'windows' then I created a server (NAS) and a media (Video Clip)

 

Video clip can be configured with pre event time recorded or not, a recording max time and a file max size

 

So far everything seems working but the only issue I have is with moment at which video starts recording.

Motion is detected but the video clip starts in between 5 to 10 seconds delay (I don't no why)

Checking the MP4 I do not see the motion detect but the sequence coming afterward.

 

I tried many parameters but I'm clueless.

 

Amazlingly for a same detection I configured a video clip AND snap shot with pictures. The snap shot is doing well . I can see the very fisrt detection picture which indicates the camer sees and detection a motion. Therefore it looks like an issue with the video clip only

 

Can anyone help ?

[MaxIcon 0]

Does your NAS go to sleep? I've seen video missed because the destination hard drive was in standby, and it took some time for it to spin up and start recording. I'm not sure how much buffer the camera has; it may be enough for a snapshot, but not enough for video.

 

Setting pre-event recording to the maximum may help as well, though your pre-event and maximum duration choices aren't very long. This won't help if the delay is at the recording device end.