I think i bricked my DVR Please help me

[ye11ow 0]

Hello

 

yesterday i try to upgrade the firmware of my hd-sdi dvr (was wrong idea)

 

and now it not boot just stuck on the boot logo

 

I try to install the another original firmware but no success

 

please help me this is my dvr model TD-2704XE-P

[ye11ow 0]

??

[Numb-nuts 1]

Do you have a recycling facility near you?

 

or

 

it might be simpler to find a dead horse and start flogging it...

 

correction this WAS your DVR model this is my dvr model TD-2704XE-P

[ye11ow 0]

I just have the usb flash disk

and i have the stock version and the flash file of this dvr

but nothing work

 

 

i try to reboot the system and to install the files...but not work

 

what else i can do?

 

i read about chip resistor short-circuited

but cant find it in the mother board

[Numb-nuts 1]

Throw it away!

[ye11ow 0]

No thanks

I'll find a solution

I realized that you did not come to help

[milkisbad 0]

it could be hard drive issue too, turn off DVR, then open the case then unplug the hard drive then try to turn it on.

 

That thing should still be under warranty, that model hasn't been out that long yet, when and where did you buy it?

 

Do you know how to flash that DVR? if disconnecting the HD doesn't work i'll give you further instructions.

[ye11ow 0]

it could be hard drive issue too, turn off DVR, then open the case then unplug the hard drive then try to turn it on.

 

That thing should still be under warranty, that model hasn't been out that long yet, when and where did you buy it?

 

Do you know how to flash that DVR? if disconnecting the HD doesn't work i'll give you further instructions.

 

 

Hello

 

I already unplug the hard drive but still not work

 

the product have warranty i have it just 2 weeks

But because there is a holiday in China

The seller said he could help me not until next week

i try to flash it with the flash files and i try many usb flash drivers

but no success

he told me something about serial 232 board that i need to connect to the board and than to the computer....

if you can help me

I would appreciate it very

Thanks

[milkisbad 0]

Well if you got it from direct from China I'm not sure if my instructions would help...assuming you already know which are the flash files and have the correct version, try this:

 

1. Empty and format your USB key

2. put the flash files into the USB without any folders

3. turn off machine

4. plug USB in (try the front and the back, sometimes USB port might be bad)

5. turn on the machine

6. if you get a black screen and if the USB drive is flashing like crazy, it means the firmware is working.

7. wait 15 mins, the machine should reboot and you can login like normal if it worked.

 

I'll PM you with a download link to get the flash files/firmware

[ye11ow 0]

Well if you got it from direct from China I'm not sure if my instructions would help...assuming you already know which are the flash files and have the correct version, try this:

 

1. Empty and format your USB key

2. put the flash files into the USB without any folders

3. turn off machine

4. plug USB in (try the front and the back, sometimes USB port might be bad)

5. turn on the machine

6. if you get a black screen and if the USB drive is flashing like crazy, it means the firmware is working.

7. wait 15 mins, the machine should reboot and you can login like normal if it worked.

 

I'll PM you with a download link to get the flash files/firmware

 

Hi

thanks for the help

 

i already try this steps

but still not work

It is very frustrating

[milkisbad 0]

Then its 95% dead (unless you have wrong flash files), apply for replacement/repair, they will have to change motherboard for you most likely and keep the same case.

[ye11ow 0]

Then its 95% dead (unless you have wrong flash files), apply for replacement/repair, they will have to change motherboard for you most likely and keep the same case.

 

i try many files nothing work

hope when i fix it

I'll write you the solution

[milkisbad 0]

sorry it didn't work.

 

and don't feel bad about it, its not your fault for bricking it. it happens VERYYYY OFTEN to this vendor's machines, you are not the first and won't be the last.

[Numb-nuts 1]

No thanks

I'll find a solution

I realized that you did not come to help

 

 

If the seller will help you, DONT touch it until he returns or you'll destroy any chance of fixing it, Be patient....

 

I was trying to save you frustration and upset. A REALITY CHECK....!

 

I am being REALISTIC. Sorry if it sounds like I am being unkind, I didn't ask you to attempt a re-flash after owning the device only 2 weeks...and I didn't ask you to buy a poor quality DVR. If there was any good news I would be happy to offer advice but as the other guy said it's a new motherboard or a new DVR. I have years of experience and even I only reflash firmware as a LAST resort. What makes you so much more skilled?

 

Buy a brand that is properly supported, has downloads on the manufacturer's website then you'll be okay.

Buy it from a dealer and they can support you. There is a reason they are more expensive than those ebay jokers.

 

I am guessing that you are one of those stubborn people that REFUSE to take advice that they don't like.....too bad!

 

Hope things work out but you won't fix it unless you're VERY VERY lucky and frankly I wouldn't hold your breath waiting

 

[ye11ow 0]

Happy ending

The DVR works great

After I contacted the seller

He sent me a RS232 SERIAL Board for the DVR

 

 

I connected the PC to the DVR

And updated the FLASH files

And within seconds everything came up again

 

What I want to say

Never Give Up Never

[Numb-nuts 1]

It may be that what you have learned that you could benefit others and by posting it on here with the firmware file. At some time in the future someone may have the same issue and this would help them out, That s what the forum is all about sharing knowledge.

[milkisbad 0]

The problem is those RS232 serial boards most vendors don't have it to send to the customer, usually customer will send the machine then the RMA dept will flash the firmware that way, and if it doesn't work then will replace motherboard.

 

Its a machine by TVT by the way.

 

Most end users/end installers will have to use USB drive, load the kernel then flash it (which should work most of the time...).

[Numb-nuts 1]

NO I didn't think you'd bother...

[blure 0]

you fix it, and yet u didnt even say or tell how u fix,

yes the vendor send u the rs232 connector to connect to pc, then what did u do?

it cant be just connecting to pc it fix it all by itself.

 

pls share..

[blure 0]

i will like to share mine ,

 

i thought i brick my hcvr too.

after reading one guy here saying that just place the usb(with correct firmware at root) in the usb port of the dvr player and start the dvr and wait for 15 min,

 

then wa la... i start working , thanks alot for ya advise.