unclerandy 0 Posted June 24, 2014 The system is from Costco. Swann 8 camera NVR (Poe) 3MP 1080p cameras. On one side of our house is a narrow walk way. I have two cameras facing in both directions. At night the IR reflection off the wall lights up the wall great but then everything else is pitch black. Is there a solution or trick to fix this. I realize pointing it further away from the wall would probably be the obvious fix but would defeat the purpose of this locations needs. Please help. Thanks Share this post Link to post Share on other sites
venturis 0 Posted June 24, 2014 The system is from Costco. Swann 8 camera NVR (Poe) 3MP 1080p cameras. On one side of our house is a narrow walk way. I have two cameras facing in both directions. At night the IR reflection off the wall lights up the wall great but then everything else is pitch black. Is there a solution or trick to fix this. I realize pointing it further away from the wall would probably be the obvious fix but would defeat the purpose of this locations needs. Please help. Thanks I'm not sure if the Swann cameras have the same settings as the Hikvision camera's but I had a similar problem with one of my Hikvision 3MP domes. The Hikvision cameras have a setting called SMART IR which lowers the IR output if the amount of light on the subject is bright enough but it has the effect of making dark areas even darker. It is particularly unhelpful if like yourself you have a highly reflective object in the field of view which tends to cause the IR power to drop and then it fails to properly illuminate the dark areas. I turned the setting OFF on my camera and it solved the issue. Share this post Link to post Share on other sites
RDC 0 Posted June 24, 2014 "I realize pointing it further away from the wall would probably be the obvious fix but would defeat the purpose of this locations needs. " This is the solution. No reason to have so much wall in the shot Share this post Link to post Share on other sites
MaxIcon 0 Posted June 24, 2014 Another solution would be to disable the on-board IR and use an external illuminator. This lets you point the camera where you want without having the IR pointed at the same center of view. Share this post Link to post Share on other sites
unclerandy 0 Posted June 24, 2014 The system is from Costco. Swann 8 camera NVR (Poe) 3MP 1080p cameras. On one side of our house is a narrow walk way. I have two cameras facing in both directions. At night the IR reflection off the wall lights up the wall great but then everything else is pitch black. Is there a solution or trick to fix this. I realize pointing it further away from the wall would probably be the obvious fix but would defeat the purpose of this locations needs. Please help. Thanks I'm not sure if the Swann cameras have the same settings as the Hikvision camera's but I had a similar problem with one of my Hikvision 3MP domes. The Hikvision cameras have a setting called SMART IR which lowers the IR output if the amount of light on the subject is bright enough but it has the effect of making dark areas even darker. It is particularly unhelpful if like yourself you have a highly reflective object in the field of view which tends to cause the IR power to drop and then it fails to properly illuminate the dark areas. I turned the setting OFF on my camera and it solved the issue. I am using the Swann NVR and according software. Would you be able to direct me to the settings where the smart IR might be? Share this post Link to post Share on other sites
Spark 0 Posted June 24, 2014 Would you be able to direct me to the settings where the smart IR might be? You need to access the camera directly via its' ip address. There is information on this site (and others) for how to do this. You could also rotate the lens (assuming you have the bullet style camera housing), so that you have a taller but thinner image. The more recent HIKVision firmware has a rotate option so it displays upright - just not sure whether Swann have this yet. Share this post Link to post Share on other sites
Numb-nuts 1 Posted June 24, 2014 You could always demolish the wall or paint it..? Share this post Link to post Share on other sites
milkisbad 0 Posted June 25, 2014 Smart IR is the culprit here. Which is odd because the default Smart IR should be off...at least in the new firmware. How to do it? 1. plug laptop into poe switch 2. set network on laptop to be same as the poe switch 3. access the camera by their local ip address, which is assigned by the poe switch 4. after you logged in, go to configuration->Image->Day/Night switch, turn off the Smart IR, and it should save automatically. Do you need to protect the wall from graffiti or something? Share this post Link to post Share on other sites
LittleScoobyMaster 0 Posted June 25, 2014 (edited) You could always demolish the wall or paint it..? Actually, I think building a hobbit hole out of that wall might be the best solution to this problem: _DCOrHc-tKI Edited June 25, 2014 by Guest Share this post Link to post Share on other sites
unclerandy 0 Posted June 25, 2014 Smart IR is the culprit here. Which is odd because the default Smart IR should be off...at least in the new firmware. How to do it? 1. plug laptop into poe switch 2. set network on laptop to be same as the poe switch 3. access the camera by their local ip address, which is assigned by the poe switch 4. after you logged in, go to configuration->Image->Day/Night switch, turn off the Smart IR, and it should save automatically. Do you need to protect the wall from graffiti or something? Do you mean plug the laptop into the NVR? There is no separate switch so can you amend the directions accordingly? The cameras are there on that side of the house because there are bedroom windows and it also allows access to the back yard. There were previous break-ins at this property before we bought the house. Share this post Link to post Share on other sites
RDC 0 Posted June 25, 2014 (edited) Why cant you turn the camera to cancel out most of the wall?. The current position makes no sense to me. Example: Edited June 25, 2014 by Guest Share this post Link to post Share on other sites
unclerandy 0 Posted June 25, 2014 Why cant you turn the camera to cancel out most of the wall?. The current position makes no sense to me. Its a narrow walk way. I have the cameras high enough so they cant be easily reached and one in each direction. If I were to turn them outward away from the wall it would just film the neighbors side yard and not my own. Share this post Link to post Share on other sites
Securame 0 Posted June 25, 2014 I realize pointing it further away from the wall would probably be the obvious fix but would defeat the purpose of this locations needs. Please help. Thanks This. Its a narrow walk way. I have the cameras high enough so they cant be easily reached and one in each direction. If I were to turn them outward away from the wall it would just film the neighbors side yard and not my own. You would film your neighbors yard instead of your wall. Another hint (which you might or might not like); turn the camera 90º, so it shows you a vertical image. Share this post Link to post Share on other sites
milkisbad 0 Posted June 25, 2014 Smart IR is the culprit here. Which is odd because the default Smart IR should be off...at least in the new firmware. How to do it? 1. plug laptop into poe switch 2. set network on laptop to be same as the poe switch 3. access the camera by their local ip address, which is assigned by the poe switch 4. after you logged in, go to configuration->Image->Day/Night switch, turn off the Smart IR, and it should save automatically. Do you need to protect the wall from graffiti or something? Do you mean plug the laptop into the NVR? There is no separate switch so can you amend the directions accordingly? The cameras are there on that side of the house because there are bedroom windows and it also allows access to the back yard. There were previous break-ins at this property before we bought the house. Is your NVR the ones with built-in POE? or you are using separate POE switch? If its built-in POE, plug your laptop into one of the POE ports. (you might have to take out one camera first) If its separate POE you can plug it into the router and access the cameras. Share this post Link to post Share on other sites
RDC 0 Posted June 25, 2014 Why cant you turn the camera to cancel out most of the wall?. The current position makes no sense to me. Its a narrow walk way. I have the cameras high enough so they cant be easily reached and one in each direction. If I were to turn them outward away from the wall it would just film the neighbors side yard and not my own. In which case also rotate the camera 90 degrees to give you a narrower field of view, then you can use the software to rotate the image back. Share this post Link to post Share on other sites
rayt 0 Posted June 25, 2014 i have the exact same issue, the solution is to turn on BLC, and play around with where to focus the back light compensation. The wall will still be bright, but it wont be dark in the other area anymore. Share this post Link to post Share on other sites
catseyenu 0 Posted June 25, 2014 In which case also rotate the camera 90 degrees to give you a narrower field of view, then you can use the software to rotate the image back. How does that affect stored video, is it stored sideways? If so, can it be converted for export to disc? Share this post Link to post Share on other sites
tomcctv 190 Posted June 25, 2014 Why cant you turn the camera to cancel out most of the wall?. The current position makes no sense to me. Its a narrow walk way. I have the cameras high enough so they cant be easily reached and one in each direction. If I were to turn them outward away from the wall it would just film the neighbors side yard and not my own. In which case also rotate the camera 90 degrees to give you a narrower field of view, then you can use the software to rotate the image back. Rotate the cameras and all your going to get is same image rotated Share this post Link to post Share on other sites
dexterash 0 Posted June 26, 2014 Smart IR is the culprit here.3. access the camera by their local ip address, which is assigned by the poe switch No offense, but since when PoE switches assign IP addresses? If the NVR is PoE, the NVR will assign IPs! Share this post Link to post Share on other sites
dexterash 0 Posted June 26, 2014 If I were to turn them outward away from the wall it would just film the neighbors side yard and not my own. Yet, 1/3 of your image is useless... Do you think you will ever have any motion or something good to record in that 1/3 part of the image that is a vertical, white, static wall? Share this post Link to post Share on other sites
unclerandy 0 Posted June 26, 2014 Smart IR is the culprit here. Which is odd because the default Smart IR should be off...at least in the new firmware. How to do it? 1. plug laptop into poe switch 2. set network on laptop to be same as the poe switch 3. access the camera by their local ip address, which is assigned by the poe switch 4. after you logged in, go to configuration->Image->Day/Night switch, turn off the Smart IR, and it should save automatically. Do you need to protect the wall from graffiti or something? Do you mean plug the laptop into the NVR? There is no separate switch so can you amend the directions accordingly? The cameras are there on that side of the house because there are bedroom windows and it also allows access to the back yard. There were previous break-ins at this property before we bought the house. Is your NVR the ones with built-in POE? or you are using separate POE switch? If its built-in POE, plug your laptop into one of the POE ports. (you might have to take out one camera first) If its separate POE you can plug it into the router and access the cameras. The NVR is built in POE. After the laptop is plugged into one of the camera ports can you give me directions from there? Share this post Link to post Share on other sites
unclerandy 0 Posted June 26, 2014 Why cant you turn the camera to cancel out most of the wall?. The current position makes no sense to me. Its a narrow walk way. I have the cameras high enough so they cant be easily reached and one in each direction. If I were to turn them outward away from the wall it would just film the neighbors side yard and not my own. In which case also rotate the camera 90 degrees to give you a narrower field of view, then you can use the software to rotate the image back. What software are you referring to that I can rotate the image? Can you provide the directions to do this? Share this post Link to post Share on other sites
unclerandy 0 Posted June 26, 2014 i have the exact same issue, the solution is to turn on BLC, and play around with where to focus the back light compensation. The wall will still be bright, but it wont be dark in the other area anymore. Is BLC a feature on my Swann NVR already? Ive gone through all the settings I and haven't come across that feature or setting. Can you tell me where to find it? Share this post Link to post Share on other sites
unclerandy 0 Posted June 26, 2014 If I were to turn them outward away from the wall it would just film the neighbors side yard and not my own. Yet, 1/3 of your image is useless... Do you think you will ever have any motion or something good to record in that 1/3 part of the image that is a vertical, white, static wall? Well.....when you put it that way I feel really stupid. I think my concern is that the walkway view quality is the best possible by being in the main field of view. Also I didn't want the neighbor to see an aggressive angle towards their "privacy". Share this post Link to post Share on other sites