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jjcool777

problem connecting to ip camera via brouser.

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ive tryed connecting to my panasonic nw964 ptz in brouser by putting the cams ip address however it brings up "A username and password are being requested by http://162.***.***.** . "The site says: "security dir"

 

ive tryed entering the cameras correct user and pass and also tryed my routers user and pass, and also tryed panasonics default user/pass - admin / 12345

 

all 3 still bring up "A username and password are being requested by http://162.***.***.** . "The site says: "security dir"

 

 

anyone any ideas?

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Either your username/pass are being entered wrong -- type them in notepad to check your keyboard isn't doing something weird. (sanity check)

 

OR

 

You have the wrong one. You think it's "TeddyB3ar" but it's actually "QWE3!$14#_~"

 

OR

 

Your camera is broken.

 

2 is most likely.

 

If the camera has a reset button, use it (check the manual) then try the default password.

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Try to open in internet explorer, and check the compatibility view setting first , must be on "display all websites in compatibility view", hope this will work

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tryed all them guys still says user pass is wrong?

 

strange as i have logged into the camera on a panasonic app on my ipad with the user / pass i got for camera and all works as i get a picture etc on the ptz.

 

i just cant log in with brouser to get to main camera settings.

 

the camera model is WV-NW964 i dont think theres a reset on the camera to set to default settings unless theres one inside ptz. had a quick look in manual and it dont mention one. i might be wrong.

 

i would think theres got to be a way to reset ptz to default?

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ok just update . i tryed connecting to camera on my ipad to the ip address of my camera and used a random user and password to the one i had and it still connects up to the ptz with picture. im sure how it still connects directly with any random user/ password?

so maybe it might indeed be wrong user and pass for camera. im sure.

so im just wondering if theres a re-set switch inside or a way to re-set this ptz back to factory defaults.

 

hope someone on here can help.

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