socker1 0 Posted July 1, 2014 Hi All I recently had dvr system installed and my installer downloaded MEYe app.on his Android phone to demonstrate remote viewing.I now want to ensure that he can no longer view my cameras so how can I block him from doing this, assuming he might do so on occassions. Thanks socker1 Share this post Link to post Share on other sites
finalwish 0 Posted July 1, 2014 change passwords for all accounts on dvr? Share this post Link to post Share on other sites
milkisbad 0 Posted July 1, 2014 delete all accounts except admin (sometimes they make test accounts) change password for admin don't forget the password or make sure u know the master reset password. usually master reset only works at the machine itself. Share this post Link to post Share on other sites
socker1 0 Posted July 4, 2014 Thank you so much guys. socker1 Share this post Link to post Share on other sites
VST_Man 1 Posted July 4, 2014 as a installer I'd suggest you ask your installer to show you how to do it and then do it. Share this post Link to post Share on other sites
Numb-nuts 1 Posted July 4, 2014 Personally I think it's a good idea that he can log in remotely. He can make small changes that you wouldn't understand how to do and frankly you'd have to learn which take a long time. He can prevent a admin password loss if he retains the admin account. It protects you from curious people like staff or family that often would tinker messing up all settings which in my experience they OFTEN do given half a chance. I have a LOT of clients and only one has EVER objected to my reserving the admin account. Of course I handed over full control to him and within two weeks one of his staff 'who claimed to know all about CCTV' (liar) had screwed up all his settings the recording settings screwed up the internet setting. It cost him a significant amount to put right and he himself asked me to retain the admin account and do what I normally do. He just wanted to view and playback and back up and thats all the rest he let me do, leaving him free to get on with making his business pay. JUST TELL HIM YOU DON'T WANT HIM TO VIEW... end of discussion, if he doesn't comply get a new engineer. You can always check the log, but don't be destructive just to prove you are in control, unless you are ready to pay big bills. Share this post Link to post Share on other sites
