PhoneGuy85 0 Posted July 22, 2014 Ok, so I received the OE2 DVR today, and after getting the port forward figured out, I was able to view the cameras in Internet Exploiter (yuck). The Android app from Openeye on the other hand, is a no go. tried it on 2 different devices, my LG Optimus phone and my Nexus 7 tablet. Port set to 2000, user name and PW set, and it gives a result of "inspecified DVR" or something equally confusing. host name and IP all match, and everything looks good. Tried connecting over 4G as I figured since the DVR is on the same network as the Wifi, it might be confused, still no luck. Using the phone as a mobile hotspot and my laptop with IE gets me in just fine. this app just not very good or is something still not set up right? Share this post Link to post Share on other sites
shockwave199 0 Posted July 22, 2014 Have you forwarded 2000 and 2002? Have a read and see if this will help you. Also if nothing else works, look in their firmware update files for your dvr. It may be that the firmware for your dvr needs to be updated to be compatible for viewing in the mobile app. In my experience, updating the E-series dvr from them was painless- very easy. http://www.openeye.net/products/software/mobile/ Also, don't be shy about calling them for support. They may help you even if you have a used unit. MDVR app is rather underwhelming. Try Radius as well- much better than IE but a bit more complex. http://www.openeye.net/support/software-updates/ http://www.openeye.net/products/software/radius/ A rather meager video demo of radius I did a while back- 38KxaGBJMeU Share this post Link to post Share on other sites
PhoneGuy85 0 Posted July 22, 2014 (edited) Shockwave, thanks for the info. What port do I need to specify in the MDVR app, 2000 or 2002? the radius software looks nice, may try that too. Edited July 22, 2014 by Guest Share this post Link to post Share on other sites
shockwave199 0 Posted July 22, 2014 From memory, 2000. Share this post Link to post Share on other sites
PhoneGuy85 0 Posted July 22, 2014 edit: update on this, still no luck with the android app, but got Radius activated and running, as well as the latest firmware. Share this post Link to post Share on other sites
PhoneGuy85 0 Posted July 23, 2014 Ok, just talked to Openeye tech support, tech said only the OE3 series and Pro series are compatible with the Android or Apple app, not the OE2 series. Oh well, I like Radius and the default viewer. Share this post Link to post Share on other sites
shockwave199 0 Posted July 23, 2014 Well that's good about radius, but stinks about the phone. The app is lame really, but if phone/tablet is important to you, that's a drag. Hopefully the system is still okay for you. Share this post Link to post Share on other sites
PhoneGuy85 0 Posted July 23, 2014 It was something I wanted, but I can still use a computer to access it, so I'm good there. I really like the system, and Openeye tech support has been really helpful. Share this post Link to post Share on other sites
shockwave199 0 Posted July 24, 2014 They need to get with the program with mobile apps to cover all units they have, as well as update them in a major way. Share this post Link to post Share on other sites
