nigelthepelican 0 Posted August 2, 2014 Hi All, Help required please.... Yes I know we should all buy top quality products and that Swann are entry level systems but I've got it now and need some advice. I bought a Swann CCTV kit costco - dvr8 - 3200 with 3 bullet cams and an external PTZ dome camera. The DVR failed and they promised a replacement. After 5 weeks it never arrived and support were useless. Eventually when I threatened to sue them they sent me a replacement - they said it was an "upgrade" but Im no so sure. The replacement is a DVR 91425H -and from a quick scoot around the web I think they may be trying to palm me off with an older model ? there is no mention of True blue or anything like that ? So I'm looking for some advice - are they diddling me ? All help appreciated. Share this post Link to post Share on other sites
mgb 0 Posted August 2, 2014 Well its an upgrade in that it is a 9 channel as opposed to the 8 channel one you originally had. But I'd say you're right, it looks like the 9 channel may be older. That 8 channel shows on their website but the 9 channel doesn't. I also saw one web site that listed the both of them and the 8 channel spec showed a sata2 HDD but the 9 channel only showed a sata HDD. Not sure about the tru blue thing. Seems like marketing garbage. Share this post Link to post Share on other sites
