jisaac 0 Posted February 5, 2006 Man there is a install we just did that something is getting one over on me. I have a 8 channel dvr on a new small network for a 24 hour fitness center. The network is only the dvr and a laptop going to a linksys router and speedstreem 5100 modem. I keep losing communication after a few days. Over and over and over again. I cant tell if its the router (third one) or the isp, modem, or what the hell is giving problems. This one is about to make me go postal. any thoughts? Share this post Link to post Share on other sites
securitymonster 0 Posted February 5, 2006 It could be the router and its ability to upload. Try to FTP a large file somewhere and see if it can handle it. I currently have that problem with my setup at work. Its a new D-Link router and it cuts out on any upload larger than about 1mb, so I cut the router out and it uploads just fine. Share this post Link to post Share on other sites
rory 0 Posted February 5, 2006 My old Linksys router, the DHCP just stopped working, it would work at first but kept dropping off. To use the router all the time without failure, i had to assign a local static IP to the PC ... try that and then see what happens. Share this post Link to post Share on other sites
jisaac 0 Posted February 5, 2006 i actually do that anyways. Mainly for that exact reason. I dont like the dhcp's on routers. Inconsistant Share this post Link to post Share on other sites
rory 0 Posted February 5, 2006 Hmmm, so when you say dropping, you mean the remote connection? I would change the router first, then if it still does it, the modem, then if still persists, go after the ISP Though maybe first try another DVR to make sure the DVR is working okay ... What DVR is it? Share this post Link to post Share on other sites
jisaac 0 Posted February 5, 2006 http://catalog2.panasonic.com/webapp/wcs/stores/servlet/ModelDetail?displayTab=O&storeId=11201&catalogId=13051&itemId=88497&catGroupId=14463&modelNo=WJ-HD309A/250&surfModel=WJ-HD309A/250 Share this post Link to post Share on other sites
Jasper 0 Posted February 5, 2006 I just elminated this same problem with DSL connection. It turned out an old MTU chip was connected to line, which DSL didn't like. It quit dropping the line once this was removed. Same router and modem by the way. You can also have the ISP test the line and they can tell you if there is a bad spot. Just had a section of phone line replaced as well. Had that done just because they said there was a bad spot 113 feet away. Share this post Link to post Share on other sites
eyeonutech 0 Posted February 6, 2006 Is the connection PPPOE? SBC? I had this same problem with a previous customer. Never could get the Linksys to work with the speedstream 5100 properly. My fix was to replace the router with a different brand. Share this post Link to post Share on other sites
Thomas 0 Posted February 6, 2006 The ISP line test is a joke. All it does is shoot the line to the backbone provider. So it's a test to see if the ISP is connected. ISPs can't do a trace on a physical DSL line. I went through a week of trying to point out that my modem was getting an IP outside of SBC's range and they insisted that they were "shooting" the line. Well the card at the RT died. And getting to those people was a farking pain with SBC. Share this post Link to post Share on other sites
Jasper 0 Posted February 6, 2006 You mean the tech that came out from SBC lied too me? Fancy testing equipment he had. Maybe they can just detect shorts in the cable. Anway anytime I can get some phone cable replaced where it is old an most likely worn I take them up on it. What is an RT? Receive/Transmit? Share this post Link to post Share on other sites
Thomas 0 Posted February 6, 2006 Techs from SBC lie. Like dogs. The line testers they use are like line testers for coax. They look for faults in the line from the home phone to the junction box. Those lines fail about as often as coax, so unless you have a major rat problem, or like to hang paintings by the outlets...the cable probley didn't fail. RT is the remote terminal. It's like a bank of modems with incomming fiber connections rather then phone lines. It's handling the PPPOE portion of the transaction and acts as a gateway to the SBC/Verizon/ATT networks. Share this post Link to post Share on other sites
jisaac 0 Posted February 7, 2006 RT'S are the phone companys way to provide dsl service to customers that are to far from the Central office. Remote terminals pretty much act like a bunch of CO's so that customers can be far away from the CO and still have dsl service that is not 1kb a second Share this post Link to post Share on other sites
Jasper 0 Posted February 7, 2006 Hmmm. Kind of like a repeater of some sort? Did you find out what the problem was? Share this post Link to post Share on other sites
jisaac 0 Posted February 7, 2006 nope i am in dallas right now. I wont be back until wedsday. Share this post Link to post Share on other sites
jisaac 0 Posted February 18, 2006 ended up being the modem. I hate when equipment works most of the time and malfunctions just a little because its just enough to have you trying to get it to work before you realize you need to replace a piece of hardware. I would rather the dang thing explode. Share this post Link to post Share on other sites
Jasper 0 Posted February 18, 2006 Yeah, I hear you. I hate intermittent problems. They are the hardest to troubleshoot. Share this post Link to post Share on other sites
Splat 0 Posted February 22, 2007 I'm having this same problem. Damn rental modem keeps dropping. I hate dealing with Comcast but methinks I'll have them take back their POS modem and just buy one. At least I have a slightly better chance of getting a working unit. Share this post Link to post Share on other sites
john.steel 0 Posted February 27, 2007 ended up being the modem./quote] Did you use another brand, or was it a fault with that particular unit? Share this post Link to post Share on other sites