Swann system very slow video streaming to remote app

[catcurio 0]

I just got this system from swann:

 

DVR9-4200 9 Channel 960H Digital Video Recorder & 4 x PRO-643 Dome Cameras

model - SWDVK-942004D

 

The system seems to work fine and capture video nicely.

I am having trouble with the remote streaming on my iphone.

The video is not smooth and is delayed. Not real time.

I have a trendnet IP cam and that works great, real time and no delays.

 

I can only assume that it is because it is going to the dvr and then to the cameras etc.

the trendnet IP cam goes directly to the cam and I guess that is why it is faster.

 

is there anything I can do to make the video stream faster when viewing remotely?

 

Thanks

Cat

[catcurio 0]

I was in touch with tech support, they told me to download the SwannView Link app for my iphone.

it hooks up directly with the DVR using their peer to peer technology, (just add the UID or serial number of the DVR), and it works great.

can view live cams in higher resolution and look at the captured video, awesome app.