Axis camera not showing up on speco NVR

[patiomcfar 0]

Hey guys, I'm new to the forum! We have a commercial job that we have ( of the new speco ip intensifiers and a 9TB Speco NVR….Although not a huge fan of speco's support and quirky app (Compared to others we have used DW, IHIK) it is up and running.

Now the problem:

Customer has back yard that goes to the lake which is about 250-300' to lake and about 150' wide.

We had planned on using a panoramic IP cam on the middle of the back of building with the thought of being able to view most of back yard and if need be, zoom and refocus on a certain area.

We threw in an Axis 3027 and after (2) phone calls to tech support from each brand, finally got the camera on the NVR…only problem is it will not show up on the app (Speco Player) which is going to be this customers main use when away from Vacation house.

We lowered the res of camera, even though speco says the app should support 3 MP on app and 5MP on channel 1 of NVR, still nothing on app.

Any suggestions to fix this, or maybe another camera in the $1500-$2000 retail range….worried the speco ptz12x isn't going to be a good enough picture.