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jeremy28012

GV 800 black screen

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I have a gv-800 card installed with 2 cameras I am in the process of adding 5 more but all i get on the 2 that are connected are black screens. I have them ran over cat 5e using balons I have a bnc tester so i know im getting a good signal to the server and im getting 12.5v at the cameras so something is wrong at my server any help would be greatly apreciated

 

my pc specs

Processor AMD FX-6300 Six-Core Processor

Manufacturer AMD

Speed 3.5 GHz

Number of Cores 6

Video Card AMD Radeon HD 5450

Manufacturer ATI

Chipset AMD Radeon HD 5450

Dedicated Memory 1.0 GB

Total Memory 2.2 GB

Memory 3.0 GB

Operating System Microsoft Windows 7 Ultimate Edition (build 7600), 32-bit

Service Pack 0

Size 32 Bit

Edition Ultimate

Display Maximum Resolution 1600 x 900

DVD

CD

Drive

Size 931.4 GB

Free 890.3 GB

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1. please connect the analog cameras to TV to make sure the cameras are working.

2. Try connecting to those two black image cameras by using the same pigtail and channel from working camera to isolate is the issue from pigtail (cable) or channel (card itself).

 

Please feel free to contact our tech support, we would love to troble shoot for you.

 

Tech support (949) 583-1519#2 or

Live chat http://www.usavisionsys.com/ or

Email: support@usavisionsys.com

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