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martinbln

AVTech NEOSTAR Browser-Access with DDNS to DVR doesn't work

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Hi all,

 

I am new on this forum and hope that anyone can help me with this question...

 

I am using a 8 channel H.264 DVRs including cameras (AV-KS110).

Video-Central Unit / DVR-model is: Neostar 8 ch. MPEG4 DVR recorder with LAN, USB, Audio, Type: HS-02

 

The stick on the unit says: Neostar DR082Z

Firmware is: 1007-1001-1004-1003

 

Earlier I could easily access the device via webbrowser (IE) and watch the CCTV-stream. Now I get an error message saying: “The device is not supported”.

 

When entering the DDNS adress xxx.ddns.net:4444 i can remotely access the login-page of the DVR and enter username and password and captcha. After that, i receive the above mentioned error message "machine not supported", please see screenshots. (when clicking on "get more details" on screenshot 2 i am redirected to www.eagleeyescctv.com/jump/dvr.htm that leads to a 404 error)

 

I am using Win7 and tried with different browsers (Firefox, IE, Chrome).

 

ANY help, hint, idea how to solve this issue would be really apreciated!

 

Thanks a lot in advance!

 

 

dvr1.JPG.0ed7de616ce59ec00d28de85bc024c3f.JPG

dvr2.JPG.85f7adb4802e2a31d9546a2dac440744.JPG

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Sounds like something updated on your computer and broke the connection. Try another computer (maybe xp) and see if that helps.

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