jackie72 0 Posted October 26, 2014 Hi guys I was given a dvr system that is working but I can not set this up on a I phone it has no name except its called H.264 DVR. I Cant see no instructions or find what app I would need, I cant even get in touch with the person who sold it to me. The DVR is connected to the sagem sky router with a Ethernet cable I have selected static ip but don't know what my ip , subnet , gateway ip is. I can access the sky router but it shows a broadband port ip a local area network ip ipv4 and ipv 6 I don't know what is what any help really appreciated thankyou Jacki Taylor this is copy paste of my sagem router current settings, for security I have xxxxxxx some parts I have also taken screenshots of the display on the dvr System Details Manufacturer Sagemcom Model Number F@ST2304 Firmware Version 7.16a4N ADSL Firmware Version A2pD038m.d24h Modem Modem Status Connected DownStream Connection Speed 15285 kbps UpStream Connection Speed 870 kbps VPI 0 VCI 38 IPv6 Loopback Address ::1/128 Broadband Port MAC Address c8:cd:72:af:2c:c4 IPv4 Address xxxxxxxxxxxxxx Network Type PPPoA IPv4 Subnet Mask xxxxxxxxxxxxxxxxxx Gateway IPv4 Address xxxxxxxxxxxxxxxxx IPv4 Domain Name Server xxxxxxxxxxxxxxxx Gateway IPv6 Address IPv6 Domain Name Server IPv6 Global Address IPv6 Link Local Address IPv6 Delegated Prefix LAN Port MAC Address c8:cd:72:af:2c:c2 IPv4 Address xxxxxxxxxxx DHCPv4 On IPv4 Subnet Mask xxxxxxxxxxxxx IPv6 ULA fdc1:9563:0318::1 IPv6 Global Address IPv6 Link Local Address fe80::cacd:72ff:feaf:2cc2/64 DHCPv6 On Wireless Port Name (SSID) SKYF2CC2 Region Europe Current Channel 11 Wireless AP enable Broadcast Name enable Attached Devices Unknown Wireless Unknown Wireless hp Wireless Share this post Link to post Share on other sites
jackie72 0 Posted October 26, 2014 thanks checkley101 for your private message I am a single parent and cant pay you for your services I thought this was a free help site Share this post Link to post Share on other sites
tomcctv 190 Posted October 26, 2014 [quote="jackie72"]thanks checkley101 for your private message I am a single parent and cant pay you for your services I thought this was a free help site[/quote] Hi please forget Jackie 72 people like him are not welcome ..... If he can't post his help on here then my guess is he has no clue. Your system is also known as a Swann and you need to load an app called Swann pro from App Store Share this post Link to post Share on other sites
jackie72 0 Posted October 27, 2014 thanks tom please can u advise do I need a ddns account or static or dhcp account Share this post Link to post Share on other sites
jackie72 0 Posted October 29, 2014 i have taken toms advice and downloaded Swann pro app i have entered my ip address but all i see is buffering can anyone advise is static settings ok or did i need a ddns service Share this post Link to post Share on other sites
