jacko_058 0 Posted October 26, 2014 Hi everybody, I've recently just bought a Floureon H.264 from eBay.. Its the first I've had but I'm just struggling to set up the android app! It come with a barcode for me to scan to download a app which I did (ATV Cloud - Android) This was so simple to set up, at the top right of my screen on the CCTV it says a long code e.g S123456789 Typed that into the app my camer's was there. Now when I turn off my wifi and go to mobile data I can't access the camera's! I don't know how this works, I've looked into port forwarding and allowed my router to forward 9101 but from there I'm stuck, I don't even know which other app to download. Any help is appreciated ! Thanks. Share this post Link to post Share on other sites
Boogieman 1 Posted October 26, 2014 what ports does the manual say you need to forward? have your properly forwarded them? Share this post Link to post Share on other sites
jacko_058 0 Posted October 27, 2014 The ports on the dvr are 9101 when I go to canyouseeme.org with the port it says I can access it. I've read tutorials but nothing clearly explains it. Share this post Link to post Share on other sites
mkkoskin 0 Posted October 27, 2014 My guess is the app works in LAN with the ID codes, but requires IP address for internet connection. Does the app allow you to enter IP instead of the ID code? If so, check your external IP address (http://checkip.dyndns.org/), enter that to your app, if it ask a port, enter 9101. Then the port forwarding. Locate a guide for your router from www.portforward.com, any app will do. Follow the guide to forward port 9101 from external IP to your Floureon H.264 LAN IP. Connection should work now. If the app does not support IP addresses, it might need some setup from the account of the service it uses. Share this post Link to post Share on other sites
jacko_058 0 Posted October 27, 2014 My guess is the app works in LAN with the ID codes, but requires IP address for internet connection.Does the app allow you to enter IP instead of the ID code? If so, check your external IP address (http://checkip.dyndns.org/), enter that to your app, if it ask a port, enter 9101. Then the port forwarding. Locate a guide for your router from http://www.portforward.com, any app will do. Follow the guide to forward port 9101 from external IP to your Floureon H.264 LAN IP. Connection should work now. If the app does not support IP addresses, it might need some setup from the account of the service it uses. Ok so the app does allow you to input a IP address & port. I had the app set up with the ID code of the DVR. when I go into the app and put my IP (from http://checkip.dyndns.org/) in & the port (9101) I get no connection/connection failed On my modem (a Virgin Super Hub 2) I've put a port forward/allow? for my DVR which is running 192.168.0.88 as you can see from the photo below. Also I have on my DVR a Service setting which show's these settings Here's a picture of my suber hub (i manually changed it from .14 to .88 before taking the picture) Share this post Link to post Share on other sites
jacko_058 0 Posted October 28, 2014 Can anybody help? Share this post Link to post Share on other sites
mkkoskin 0 Posted October 28, 2014 According to images, everything should be configured correctly. Maybe your ISP blocks some ports? Are there some firewalls inbetween to mess things up? Does canyouseeme.org tell you the port is open? You could also try downloading PF Port Check from http://portforward.com/help/portcheck.htm , i've gotten different results with these 2 services. Share this post Link to post Share on other sites
jacko_058 0 Posted October 28, 2014 Can you see shown success on the ports. I was wondering if the dvr only allows for local access? But the description on ebay says it can be done over network data. I'll download that now and try it. Share this post Link to post Share on other sites
jacko_058 0 Posted October 28, 2014 According to images, everything should be configured correctly. Maybe your ISP blocks some ports? Are there some firewalls inbetween to mess things up? Does canyouseeme.org tell you the port is open? You could also try downloading PF Port Check from http://portforward.com/help/portcheck.htm , i've gotten different results with these 2 services. I downloaded the program.. On TCP I get success. On UDP I get an error. On my DVR it only allows for one port, Could this be the problem? Share this post Link to post Share on other sites
mkkoskin 0 Posted October 29, 2014 I downloaded the program.. On TCP I get success. On UDP I get an error. On my DVR it only allows for one port, Could this be the problem? By default i would expect it to use TCP connections, so UDP shouldn't matter. It would seem the connection is working. You could try forwarding another port, port 80, otherwise identical to the 9101 forward, and see if you can access the device via browser. It might be the app you are using is the problem, if it cant connect thru internet for some reason. Any other app you could try? Also make sure you're trying this from phone via 3G/4G, not when you're in wlan in the same network. Share this post Link to post Share on other sites
jacko_058 0 Posted October 29, 2014 I downloaded the program.. On TCP I get success. On UDP I get an error. On my DVR it only allows for one port, Could this be the problem? By default i would expect it to use TCP connections, so UDP shouldn't matter. It would seem the connection is working. You could try forwarding another port, port 80, otherwise identical to the 9101 forward, and see if you can access the device via browser. It might be the app you are using is the problem, if it cant connect thru internet for some reason. Any other app you could try? Also make sure you're trying this from phone via 3G/4G, not when you're in wlan in the same network. I've tried with browser on my phone and it just tries to download something. I've also tried several apps and it still doesnt work. What if I gave you my ip? Share this post Link to post Share on other sites
mkkoskin 0 Posted October 30, 2014 I downloaded the program.. On TCP I get success. On UDP I get an error. On my DVR it only allows for one port, Could this be the problem? By default i would expect it to use TCP connections, so UDP shouldn't matter. It would seem the connection is working. You could try forwarding another port, port 80, otherwise identical to the 9101 forward, and see if you can access the device via browser. It might be the app you are using is the problem, if it cant connect thru internet for some reason. Any other app you could try? Also make sure you're trying this from phone via 3G/4G, not when you're in wlan in the same network. I've tried with browser on my phone and it just tries to download something. I've also tried several apps and it still doesnt work. What if I gave you my ip? Sure, I can take a look and see if i can connect to it with something (use PM). Could you also give a more specific model of the DVR? Share this post Link to post Share on other sites
rankinchopra 0 Posted November 16, 2014 i think i have the same app and cams- and getting network exception error once in a week , now getting wrong user name and pass and cant use it via - chrome or internet explorer. Further no idea what's the alternate software or other way to us on-line cam. please help. Share this post Link to post Share on other sites
jacko_058 0 Posted December 14, 2014 Still not getting online. The app keeps going off line but I want to be able to see my CCTV when I'm not at home, otherwise whats the point? Still saying the port is open. I can give access to my PC if anybody could take a look? Share this post Link to post Share on other sites
cyrubz 0 Posted March 3, 2015 sir, just want to help is 192.168.0.1 your router ip? have you tried portforwarding your ip address in your router? and are you using dynamic ip? first answer my querry in order for me to help you. Share this post Link to post Share on other sites
joseph.chen0312 0 Posted March 3, 2015 Hello I just see IP address at DVR and Router is different, you may double check. Share this post Link to post Share on other sites
ong_edward 0 Posted April 1, 2015 i guess that is not a forwarding problem, try to download atvcloud app to your mobile phone open the app and enter serial number on the back of the DVR to the atv id on the app. Share this post Link to post Share on other sites
Numb-nuts 1 Posted April 3, 2015 Set the DVR to static un-select DHCP and give the DVR a local IP of 192.168.0.(100-200) Turn UpnP off in the router and apply then on the superhub go to advanced and choose DHCP> DHCP Reservation and reserve the address to that device. Go to Port Forwarding and create rules and allocate to the DVRs IP address .ie. 192.168.0.(100-200) and apply go back to upnP and turn on and apply Your ports should now report as open Share this post Link to post Share on other sites
pilla_n 0 Posted April 9, 2015 Hi Jaco. Did you manage to reslove your issues? I am having the same issue, please assist. Share this post Link to post Share on other sites
joseph.chen0312 0 Posted April 14, 2015 i guess that is not a forwarding problem, try to download atvcloud app to your mobile phone open the app and enter serial number on the back of the DVR to the atv id on the app. Oh So how can router judge and connect correct IP to DVR. It sounds rally amazing. Share this post Link to post Share on other sites
majid_mazloum 0 Posted April 15, 2015 (edited) Still not getting online.The app keeps going off line but I want to be able to see my CCTV when I'm not at home, otherwise whats the point? Still saying the port is open. I can give access to my PC if anybody could take a look? Hi The DVR is so TROUBLE but Please forward port 80 to DVR adrress. run "General_IE_V2.0.0.53_20120528.exe" from the CD or attached files or this link http://www.freeuploadsite.com/do.php?id=69351 Then use IE. I was successful for PC OS:"XP 32 bit" But not for "win7 64 bit" and also not for the "mobile phone". if any one can for mobile " Android" please help me. IEActive.part1.rar IEActive.part2.rar IEActive.part3.rar Edited April 15, 2015 by Guest Share this post Link to post Share on other sites
Numb-nuts 1 Posted April 15, 2015 I have today successfully opened port 9101 on a Virgin Media Superhub I have had this testing on various open port sites. The proceedure starts with switching off PPoE then go to the DHCP Reservation Menu and select your DVR and reserve it's IP address Alwats select TCP & UDP when forwarding ports on yourVM superhub. Then open the ports then reinstate PPoE What Client software does your DVR use and can I have a copy please? See my other thread "Oh I wish I spoke Chinese" Share this post Link to post Share on other sites
majid_mazloum 0 Posted April 15, 2015 I have today successfully opened port 9101 on a Virgin Media Superhub I have had this testing on various open port sites. The proceedure starts with switching off PPoE then go to the DHCP Reservation Menu and select your DVR and reserve it's IP address Alwats select TCP & UDP when forwarding ports on yourVM superhub. Then open the ports then reinstate PPoE What Client software does your DVR use and can I have a copy please? See my other thread "Oh I wish I spoke Chinese" ofcourse from the link below or attached files mentioned previous post http://www.freeuploadsite.com/do.php?id=69351 Share this post Link to post Share on other sites
pawansaini43 0 Posted July 1, 2015 Hi everybody, I've recently just bought a Floureon H.264 from eBay.. Its the first I've had but I'm just struggling to set up the android app! It come with a barcode for me to scan to download a app which I did (ATV Cloud - Android) This was so simple to set up, at the top right of my screen on the CCTV it says a long code e.g S123456789 Typed that into the app my camer's was there. Now when I turn off my wifi and go to mobile data I can't access the camera's! I don't know how this works, I've looked into port forwarding and allowed my router to forward 9101 but from there I'm stuck, I don't even know which other app to download. Any help is appreciated ! Thanks. Share this post Link to post Share on other sites
pawansaini43 0 Posted July 1, 2015 Dear all, Kindly write down DVR port no 9101 mobile app name for Android: NVSIP Thanks to all Share this post Link to post Share on other sites