Anderino 0 Posted November 6, 2014 I have been scratching my head for a while now with this one... I am trying to do a smart search but the button is always greyed out, what am I doing wrong? I get the channel playing then select an area but still its greyed out. Any ideas? Thanks Share this post Link to post Share on other sites
Don Stephens 0 Posted November 9, 2014 What model DVR/NVR is it? The Smart Search feature isn't available on all models. Before you question that, Dahua has a pretty stupid habit of leaving things on their firmware sometimes that aren't always compatible with the device it's installed on. I run into this a lot with their more "economically priced" models. Share this post Link to post Share on other sites
Anderino 0 Posted November 10, 2014 The model is NVR3208. Yes, this was a cheap one, however the instructions show it 'should' work and the adverts selling them state that it has it?! Share this post Link to post Share on other sites
Don Stephens 0 Posted November 10, 2014 That model does support Smart Search so as long as you're sure you're using it correctly, the only other possibility is faulty firmware. Are you in single channel view when trying to use it? Share this post Link to post Share on other sites
Anderino 0 Posted November 13, 2014 Yes, single channel. Should be working, its not rocket science. Could well be firmware issue I guess Share this post Link to post Share on other sites
BGinFL 0 Posted January 20, 2015 Same issue with mine and I just got it last week. The sales person assured me it had all the latest features. Share this post Link to post Share on other sites
TechnicalTony 0 Posted January 20, 2015 Hi what cameras are you using and what firmwares on them? I'd be inclined to suspect firmware not being at the right level for the DVR Share this post Link to post Share on other sites
