Jump to content
rwx

Comcast problem with remote viewing

Recommended Posts

I switched to Comcast as my ISP. Prior to switching, i had DSL and was able to view my security cameras away from home.

 

The only change that was made was to replace the modem with one approved by Comcast. Now I cannot view the cameras remotely. (I can see them when I'm on my local network)

 

I went to canyouseeme, and it says the port is open, and not blocked.

 

Any suggestions as to what to do next?

Share this post


Link to post
Share on other sites

What kind of system do you have? Are the IP settings correct such as the gateway? Do you have a router or is your system tied directly into the modem?

 

maybe try a ddns setup? have you reset your dvr device or your Cameras?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×