Unable to view Sentient 960 cameras on Phone (works on LAN)

[davehhh1 0]

Hi all,

 

I am using Sentient 960h camera and KGuard software to view the cameras on my phone.

It works fine when I am connected on the LAN.

 

But on mobile data connection it does not.

 

I have opened the ports on my router (a horrible tg 582). But it still does not work:

 

Here is the Software of the Camera screenshot:

 

 

and here is the router where I opened the ports:

 

 

And finally I have attached the IP of the camera to those forwarded ports:

 

 

But when I try and access the app on my android phone it will not connect. I think the ports are still closed maybe.

 

When I try canyouseeme.org (which i don't understand seeing as it looks at your public port) it says shut.

 

Any ideas? I am really at a loss.

 

Thanks

[davehhh1 0]

Think i figured this out. The router had an annoying ftp port forward that was conflicting with it. Also the DVR had to be set to DHCP. I fixed the IP to static on the router itself.

[Numb-nuts 1]

If you reserve the DVR IP address in the router, you can either use the DHCP or not as suits your needs.

The router will always allocate that DVR with the reserved IP address, leaving it static won't make a difference if you do this.

 

You must allocate the ip 192.168.1.100 to the DMZ on Thompson based routers.

Not I deal but they don't work otherwise

 

If you want to check your open ports you can go to you get signal port checking tool and type in the port numbers. Conveniently it comes up with the IP address automatiacally filled with your network's IP address and port 80 ready to test. I use it always and it is always accurate.

[jimmy29 0]

Do you have public IP address on the router? You can see it in status tab (port WAN).