Help!! hikvision DS-2CD3Q10FD-IW from china

[kennykhng 0]

Hi guys , i just brought a hikvision DS-2CD3Q10FD-IW from china.

When i try to add the camera to ezviz, it pop up as " the device is not register and please check your network " and cannot go further setting.

 

But i had check the device was connected to my network as detected in SADP program .

 

firmware version : V5.2.0_140721

Ip address:192.168.1.5

port: 8000

mask:255.255.255.0

gateway :192.168.1.1

DHCP Enable

[Securame 0]

And is EZVIZ actually enabled on the camera...?